Agustina Bianca Bennato
Miami Beach,FL
Summary
Polite and accommodating professional bringing several years of experience in hospitality settings. Sincere and helpful when working with guests, families, and VIPs to promote satisfaction and brand loyalty. Knowledgeable about handling reservations and accounting functions with little oversight.
Overview
3
3
years of professional experience
Work History
Cashier
Old Munich Restaurant
Cruz Del Eje, Cordoba
06.2022 - 12.2024
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Helped customers find specific products, answered questions, and offered product advice.
- Welcomed customers, offering assistance to help find store items.
Commercial Executive
Howard Johnson Hotel & Suites - La Cañada Cordoba
Córdoba, Cordoba
12.2023 - 11.2024
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Created promotional campaigns to drive sales volume and meet revenue targets.
- Developed effective communication channels between customers and organization for improved customer service experience.
- Resolved customer complaints regarding sales and service.
- Organized events such as trade shows, conferences, seminars to promote company's brand image.
- Coordinated with internal teams to ensure timely delivery of products and services as per client requirements.
Front Desk Receptionist
Howard Johson Hotel & Suites - La Cañada Córdoba
Cordoba, Cordoba
12.2022 - 11.2023
- Checked in guests using established procedures, verified guest identification and credit card information.
- Assisted guests at check-in, providing information on various services within hotel.
- Answered general questions and directed to appropriate locations.
- Explained policies and procedures to visitors.
- Issued room keys and escort instructions to bellhops.
- Handled cash transactions accurately, balancing the register at the end of each shift.
Education
College - Tourism And Hospitality
Faculty of Tourism And Environment
Cordoba Argentina12-2023
Skills
- Guest relations
- Crisis management
- Communication
- Customer satisfaction
- Organizational skills
- Teamwork
- Adaptability and flexibility
Timeline
Commercial Executive
Howard Johnson Hotel & Suites - La Cañada Cordoba
12.2023 - 11.2024
Front Desk Receptionist
Howard Johson Hotel & Suites - La Cañada Córdoba
12.2022 - 11.2023
Cashier
Old Munich Restaurant
06.2022 - 12.2024
College - Tourism And Hospitality
Faculty of Tourism And Environment
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