Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Agustine Delgado

Champaign,IL

Summary

Dynamic loss prevention professional with expertise from NFI, adept at implementing strategies that significantly reduce shrinkage. Skilled in training teams on loss prevention techniques and fostering strong client relationships. Bilingual in Spanish, with a proven ability in de-escalation, enhancing both security and customer satisfaction.

Overview

10
10
years of professional experience

Work History

Loss Prevention

NFI
Champaign, IL
09.2021 - Current
  • Strengthened client relationships, addressing concerns and providing expert guidance on loss prevention strategies.
  • Implemented loss prevention measures to minimize shrinkage and maintain profitability.
  • Increased employee awareness of loss prevention strategies through comprehensive training programs.
  • Contributed to loss prevention efforts by adhering to cash handling policies and procedures.

Customer Service Representative

Sherwin-Williams
05.2021 - 08.2021

Assisted customers in selecting suitable color options. I would unload a new product.

And make paint for the customers.

Security Officer

Carle Foundation Hospital
Champaign, IL
08.2019 - 01.2020

•Work at the emergency room dealt with all types of patients.

•Trained in how to maintain lockdowns and procedures to keep students safe.

• Dealt with behavioral patents and inmates.

• Locked up different buildings and patrolled the campus.

Project Manager

Mr Peeps Siding
Peoria, IL
10.2017 - 01.2019

Helped the customer choose siding and roofing options.

I would make big orders for the materials we needed for projects.

I would reach out to companies for work and make deals with customers to look for the best choice and affordable price.

Pizza Maker

Chuck E Cheese
11.2016 - 07.2018

I would make pizza for the kids' party.

Helped customers with orders and made sure parents were satisfied.

Helped kids with games and made sure tickets were dispensing.

Sometimes I get in the Chuck E. suit.

Customer Service

Dominos's Pizza
Chicago, IL
09.2015 - 07.2017

Use to take pizza orders and answer phone calls .

I would make pizzas and cut them .

Make delivery as well

Education

High School Diploma -

Rickover Naval Academy
Chicago
06.2015

Skills

  • Loss prevention initiatives
  • Retail loss prevention
  • Loss prevention trainer
  • Loss prevention measures
  • Damage, danger, and loss prevention
  • Internal loss prevention
  • Loss prevention management
  • Loss prevention techniques
  • Spanish speaker
  • Trained in de-escalation

Languages

Spanish
Native or Bilingual

Timeline

Loss Prevention

NFI
09.2021 - Current

Customer Service Representative

Sherwin-Williams
05.2021 - 08.2021

Security Officer

Carle Foundation Hospital
08.2019 - 01.2020

Project Manager

Mr Peeps Siding
10.2017 - 01.2019

Pizza Maker

Chuck E Cheese
11.2016 - 07.2018

Customer Service

Dominos's Pizza
09.2015 - 07.2017

High School Diploma -

Rickover Naval Academy
Agustine Delgado