Aguya Green
Oviedo,FL
Summary
Accomplished Kitchen and Service Manager at Chipotle Mexican Grill, adept in streamlining operations and enhancing customer satisfaction. Expert in inventory control and staff training, demonstrated through improved service speed and team performance. Skilled in multitasking and leadership, successfully elevating guest experience and operational efficiency.
Food service professional with extensive experience in kitchen management and culinary operations. Known for maintaining high standards of cleanliness and food safety while fostering collaborative team environment. Reliable and adaptable, with strong skills in leadership and problem-solving.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Kitchen Manager
Chipotle Mexican Grill
Oviedo
12.2022 - Current
- Coordinated with front-of-house staff for seamless communication between kitchen and dining area, resulting in enhanced teamwork and overall guest experience.
- Streamlined order processing system, leading to faster ticket times and improved customer satisfaction ratings.
- Performed quality checks on ingredients, ensuring freshness and reducing instances of spoilage or contamination.
- Implemented staff performance evaluations to identify areas for improvement, providing constructive feedback and personalized training plans for professional development.
Service Manager
Chipotle Mexican Grill
Memphis, TN
08.2011 - 03.2017
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
Education
Bachelor Of Public Administration - Emergency Management
University of Central Florida
Orlando, FLAssociate Of Arts -
Tallahassee Community College
Tallahassee, FL05.2022
Chattanooga Central High School
Harrison, TN05.2006
Skills
- Multitasking and organization
- Customer service
- Food safety
- Inventory management
- Staff supervision
- Staff training and development
- Food preparation
- Inventory control
- Waste reduction
- Kitchen management
- Attention to detail
- Problem-solving
- Safe food handling
- Kitchen equipment operation and maintenance
- Cleaning and sanitation
- Ordering supplies
- Vendor relations
- Operations management
Affiliations
I am a second year member in the Marching Knights of UCF. I also am a second year member in Jammin’ Knights basketball band at UCF. I have a keen eye to attention to detail and team work.
Certification
I have earned several ICS certificates throughout my academic semesters at UCF. I have them available upon request.
I am ServSafe Certified with my good handling experience.
Timeline
Kitchen Manager
Chipotle Mexican Grill
12.2022 - Current
Service Manager
Chipotle Mexican Grill
08.2011 - 03.2017
Bachelor Of Public Administration - Emergency Management
University of Central Florida
Associate Of Arts -
Tallahassee Community College
Chattanooga Central High School