Dawne Wetter
Salem,OR
Summary
I am looking for a full-time position in the medical field.
Overview
21
21
years of professional experience
Work History
Case Manager
NW Salem and Disability Services
Salem, OR
07.2022 - Current
- I am a case manager for approximately 105 consumers who receive Medicaid benefits. Managed consumer assessments, ensuring timely and accurate updates annually. Updated service plans with accurate housing and facility placement information. Assisted consumers in finding housing when their health prevented them from remaining in their homes. Oversaw multiple payment platforms, ensuring timely and accurate payments to facilities and caregiving agencies. Coordinated with various outside agencies, facilitating necessary assistance for consumers. I work on a team of 14 case managers and work together daily to ensure consumers are cared for the best we can.
- Coordinated disability services and community resources for client support plans.
- Communicated with families, providers, and agencies to arrange ongoing services.
Elementary School Office Manager
Four Corners Elementary School
Salem, OR
07.2013 - 06.2022
- I was the office manager at Four Corners Elementary. I worked closely with our principal and assisted our families, students, staff and outside agencies daily. Processed payroll, ordered supplies for school, assisted teachers in classrooms, collaborated with counselor as needed, and administered medications to students daily. Coordinated with district officials to ensure smooth school operations.
- Managed front office operations for elementary school visitors, calls, and daily inquiries.
- Maintained student records, enrollment files, and attendance documents with accuracy.
- Coordinated parent communication, staff messages, and school-wide notices.
School Office Specialist
Salem Keizer School District--NORTH SALEM HIGH SCHOOL
Salem, OR
10.2005 - 06.2013
- Assisted six case managers and six instructional assistants in the LRC department.
- Supported North Salem High School front office operations and daily office workflows.
- Managed student attendance records and updated district information systems.
- Answered phones and greeted families, students, and staff with professionalism.
Education
Bachelors - Psychology/Sociology
Portland State University
Portland, ORSkills
- CSR
- Customer care
- Customer service
- Call Center
- Customer support
- Organizational skills
- Time management
- Case Management (1 year)
- Social Work (1 year)
- Medicaid eligibility
- Care coordination
- Service planning
- Payment processing
- Case documentation
- Client advocacy
- Resource referral
- Office administration
- Interagency collaboration
- Critical thinking
- Conflict resolution
- Written communication
- Time management
- Team collaboration
- Utilization review
- Family education
- Data analysis
- Clear communication techniques
- Client assessment
- Report writing
- Indirect patient care
- Consumer education
- Patient management
- Multitasking and organization
- Client support services
- Intervention plans
- Empathy and compassion
- Relationship management
- Ethical judgment
- Patient assessments
- Utilization management
- Program development
- Needs assessment
- Documentation management
- Active listening
- Multitasking organization
- Case management tracking
- Resource management
- Stress management
- MS office
- Insurance regulations
- Documentation reporting
- Eligibility assessment
- HIPAA compliance
- Community outreach
- Utilization criteria
- Interdisciplinary collaboration
- Goal setting
- Case needs assessment
- Quality assurance controls
- Crisis intervention
- Relationship building
- Resource identification
- Resource allocation
- Regulatory compliance
- Annual case reviews
- Referral coordination
- Progress evaluations
- Records management
- Problem-solving
- Client advocacy
- Team leadership
- Discharge planning
- Social services
Personal Information
Availability: part time weekend or evening position
Timeline
Case Manager
NW Salem and Disability Services
07.2022 - Current
Elementary School Office Manager
Four Corners Elementary School
07.2013 - 06.2022
School Office Specialist
Salem Keizer School District--NORTH SALEM HIGH SCHOOL
10.2005 - 06.2013
Bachelors - Psychology/Sociology
Portland State University