ANISSA HAZARD
Peoria,AZ
Summary
Customer-focused Territory Sales Representative with 16 years of experience generating revenue through individually tailored sales strategies. Product-fluent marketer, effortlessly demonstrating product usefulness in daily applications. Creative and personable representative with customer-focused outreach tactics and lead generation strategies.
Overview
8
8
years of professional experience
Work History
Residential Territory Sales Representative (DSR)
Cox Communications
05.2021 - Current
- Networking relationships with homeowner associations, multi-dwelling unit managers and leasing agents to generate sales.
- Face-to-face sales presentations, from creation to delivery. Involved in touchpoints from assessing residential customers needs to closing the sale.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.
Cox Business Order Management Specialist, I
Cox Communications
05.2018 - 05.2021
- Development/new market identification and dissemination of product in untapped markets
- Presented and sold Cox products and services tailor made to fit customers through implementation of consultative sales process
- Solid understanding of business-to-business marketing processes and practices
- Utilized daily quality control for contracts, porting and complex fiber services prior to installation
- Worked with project managers and reviewed orders for accuracy, errors and omissions to minimize incorrect shipments.
- Interfaced with sales, operations and functional groups to facilitate order flow and meet processing metrics.
- Reviewed proposals, contracts and creating CIR's (Commercial Investment Request) when building new files for customers.
Cox Business Sales Support Coordinator II
Cox Communications
03.2016 - 01.2018
- Supported high standards for department goals in quality, install times and change require stats
- Entered complex opportunities and proposals including Sip Trunks, PRI's and multi-site accounts including high touch customers
- Aided in provisioning details into OMS (DTW, account codes, etc)
- Contacted customers to review order details and accuracy and/or requesting updated documents or signatures
- Pioneered and maintained successful interdepartmental relationships with both sales and management to ensure consistent customer experiences.
Education
Associate of Science - Psychology
University of Rhode Island
Kingston, RI05.2024
Skills
- Effective Customer Communication
- Developing New Business
- Quotas and Goals
- Operational Efficiency
- Client Needs Assessment
Detail Oriented
True
Negotiation Skills
True
Professional Summary
Obtain a position as a team-player in a people-oriented organization where my customer relations experience can be fully utilized to improve customer satisfaction and enhance the company brand name. I understand that providing excellent customer service builds lasting relationships-the basis of the business.
Timeline
Residential Territory Sales Representative (DSR)
Cox Communications
05.2021 - Current
Cox Business Order Management Specialist, I
Cox Communications
05.2018 - 05.2021
Cox Business Sales Support Coordinator II
Cox Communications
03.2016 - 01.2018
Associate of Science - Psychology
University of Rhode Island