A. Heath Moncrief

Dumas Seed Cleaners Inc

10.1996 - Current

Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
Collaborated with co-owner on strategic planning initiatives for long-term business success.
Improved customer satisfaction ratings by consistently delivering high-quality products and services.
Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
Mentored employees to improve work performance, promoting professional development and growth within the company.
Negotiated favorable contracts with suppliers, resulting in reduced costs and improved product quality.
Managed purchasing, sales, marketing and customer account operations efficiently.
Interacted well with customers to build connections and nurture relationships.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Ensured compliance with all regulatory requirements by staying current on industry developments and implementing necessary controls within the organization.
Negotiated favorable terms with vendors and suppliers, achieving significant savings on procurement expenses.
Developed innovative sales and marketing strategies to facilitate business expansion.

Summary