Ahgaddes Haynes
Winston-Salem,NC
Summary
Dependable custodian skilled in cleaning and sanitizing, with a keen attention to detail. Proven ability to collaborate with teams and enhance cleanliness standards, ensuring a safe and welcoming environment for all.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Custodian/School Janitor
Compass Group Management
01.2026 - Current
- Cleaned and maintained premises to ensure a safe and sanitary environment.
- Operated cleaning equipment, including floor scrubbers and vacuums, effectively.
- Assisted in inventory management of cleaning supplies and materials.
- Followed safety protocols to minimize risk during cleaning tasks.
- Responded promptly to requests for additional cleaning services or supplies.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Independent Contractor
Instacart
03.2020 - Current
- Coordinated delivery logistics to optimize route efficiency and reduce delays.
- Managed inventory levels, ensuring product availability and minimizing waste.
- Implemented process improvements to enhance service speed and customer satisfaction.
- Analyzed customer feedback to identify areas for service enhancement and operational adjustments.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Led initiatives to improve overall delivery accuracy through systematic quality checks.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
DSP HomeCare
Allways Caring
06.2025 - 11.2025
- Streamlined workflow procedures to reduce turnaround time on tasks.
- Assisted with daily living activities, running errands, and household chores.
- Transported clients to and from medical appointments with safety and efficiency.
- Recorded status and duties completed in logbooks for management.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Provided compassionate and patient-focused care to cultivate well-being.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Behavior Technician
ABS Kid's
09.2022 - 06.2023
- Implemented individualized behavior intervention plans to enhance client engagement and learning outcomes.
- Collected and analyzed data on client progress, adjusting strategies to optimize behavioral interventions.
- Collaborated with families and multidisciplinary teams to ensure comprehensive support for clients' needs.
- Trained and mentored new staff on behavioral techniques and organizational protocols to foster a collaborative environment.
- Monitored client behaviors in various settings, ensuring adherence to safety protocols and treatment guidelines.
- Developed and maintained positive relationships with clients, promoting trust and improving therapeutic rapport.
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
Inbound Call Center Representative
Arise
05.2017 - 03.2020
- Managed high volume inbound calls with efficiency and professionalism.
- Resolved customer inquiries and issues through effective communication strategies.
- Provided product information and support to enhance customer satisfaction.
- Collaborated with team members to streamline call handling processes.
- Implemented best practices to improve response times and service quality.
- Analyzed customer feedback to identify areas for service improvement.
- Answered phone with friendly greeting to create positive inbound calling experience for customers.
- Handled high volume of inbound calls per shift to offer callers product and service information and generate quotes.
Education
Associate of Applied Science - Paralegal Technology
Wake Technical Community College
Raleigh, NCHigh School Diploma -
T. Wingate Andrews Senior High School
High Point, NC06-2002
Skills
- Cleaning and sanitizing
- Work independently
- Responsible and dependable
- Customer service
- Attention to detail
- Team collaboration
- Sanitation techniques
- Chemical handling
- Policy and procedure enforcement
- Safe chemical disposal
- Restroom cleaning
- Health and safety compliance
Certification
- CPR & First Aid Training - June 2025-June 2027
Languages
English
Native or Bilingual
Timeline
Custodian/School Janitor
Compass Group Management
01.2026 - Current
DSP HomeCare
Allways Caring
06.2025 - 11.2025
Behavior Technician
ABS Kid's
09.2022 - 06.2023
Independent Contractor
Instacart
03.2020 - Current
Inbound Call Center Representative
Arise
05.2017 - 03.2020
Associate of Applied Science - Paralegal Technology
Wake Technical Community College
High School Diploma -
T. Wingate Andrews Senior High School