AHIJAH GORMAN
Detroit,MI
Summary
Experienced teller with promotion to lending service representative, showcasing strong proficiency in Microsoft Word, Outlook, PowerPoint, Access, and Excel. Background in information systems enhances comfort and efficiency with technology. Committed to community service through volunteering, contributing positively to various causes.
Overview
3
3
years of professional experience
Work History
Teller
Highland/ Inkster
09.2023 - Current
- Maintain a balanced cash drawer with no days of out of balance in the last 2 years.
- Automated teller machine (ATM)
- Automated with cash dispensers and teller cash recyclers with daily totals of 100K.
- Used outstanding focus to prioritize tasks and maintain structure
- Assisting more than 50 members each day with transactions
- Executed strict closing procedures to protect member accounts.
- Producers with wire transfers
- Stop payments
- Processing transfer
- Preparing and processing documentation for new accounts, loans, and other financial products.
- Assisting with account maintenance and establishing services like mobile banking.
- handles the administrative management of loan accounts after they have been disbursed,
- tasks include processing payments, maintaining loan records,
- managing delinquent accounts,
- addressing customer inquiries, and ensuring compliance with regulations
Teller
Southfield
08.2022 - 09.2023
- Established credibility with 100+ members by remembering the names of regulars and creating a friendly rapport with members
- Cash drawer limit 15,000.00
- Money orders
- Cashier checks
- Balancing checks and drawer at the end of the day
- OFAC
- Cash advances
Education
Associate degree - cybersecurity
Wayne County College
Skills
- Verbal and written skills
- Effective teamwork
- Cash handling expertise
- Cross-selling strategies
- Service excellence
- Financial services knowledge
Timeline
Teller
Highland/ Inkster
09.2023 - Current
Teller
Southfield
08.2022 - 09.2023
Associate degree - cybersecurity
Wayne County College