Ahilyn Cumplido Valencia
Summary
Experienced in communication, fashion, and marketing, eager to leverage skills as a sales associate in a specialty store. Strong understanding of customer needs and preferences, adept at providing exceptional service and building lasting relationships. Passion for the industry, combined with ability to stay up-to-date on current trends, allows for effective assistance to customers in finding perfect products that align with their personal style.
Overview
1
1
year of professional experience
Work History
Sales Associate
Things Remembered
- Type: Seasonal
- Helping customers fill out paperwork
- Ringing up purchases
Sales Associate
Macy's Department Store
09.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Crew Member
Cinnabon
09.2023 - 09.2024
- Worked front counter and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
Education
Nursing
Long Beach City College
Downey, CA06.2023
Nursing
Long Beach City College
Long Beach, CA06.2026
Skills
- Bilingual (Spanish and English)
- Willing to work hard
- Good organizational skills
- Willing to do extra work to gain valuable experience
- Ability to learn quickly
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Cash Handling
- Cash Register Operation
Accomplishments and awards
- Financial Services, 2022
- SWA Professional Communication Certification, 2023
- SkillsUSA, 2023, Silver, Bronze
- Viking Award, 2023, Pin and Medallion, awarded to outstanding students in each academic discipline at DHS
References
- Coty Alvarez, Calvarez@dusd.net
- Mario Andrade, Mandrade@lausd.net
- Johnny S., (562) 832-5528
Languages
Spanish
Full Professional
Timeline
Sales Associate
Macy's Department Store
09.2024 - Current
Crew Member
Cinnabon
09.2023 - 09.2024
Sales Associate
Things Remembered
Nursing
Long Beach City College
Nursing
Long Beach City College