Ahir Redmore
Los Gatos,US
Summary
Sales development-focused professional with experience in inbound/outbound communication, customer research, and data-driven engagement. Strong phone presence and written communication, with hands-on experience using AI tools to improve efficiency and outreach quality. Organized, coach-able, and motivated to generate qualified pipeline and support sales and marketing teams.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Field Study Intern
7th Ave LLC
Santa Cruz, CA
01.2024 - 07.2024
- Increased client engagement by 30% through personalized, research-driven outreach and consistent outbound communication.
- Conducted in-depth research on individual client needs to inform targeted engagement strategies, similar to enterprise discovery.
- Communicated complex findings clearly through weekly reports, tailoring insights for diverse stakeholders.
- Engaged clients through consistent outbound follow-up and needs-based questioning, similar to lead qualification and discovery.
- Tracked engagement metrics and refined approach based on performance data.
Research/Group leader
West Valley Community College
Saratoga, CA
06.2021 - 05.2022
- Led team of 10 researchers in conducting rigorous research studies, demonstrating strong project management and coordination skills.
- Developed and executed research campaigns, identifying target participants and creating compelling outreach messaging to drive participation.
- Analyzed complex data sets from Stroop tests and experiments, extracting actionable insights to inform decision-making.
- Authored research papers and presentations, showcasing ability to translate technical findings into clear, persuasive narratives for different audiences.
- Managed multiple concurrent projects while maintaining attention to detail and driving results.
Customer Service/Sales Rep
The Home Depot
San Jose, CA
06.2020 - 04.2022
- Consistently exceeded quotas by providing exceptional customer service and addressing inquiries with professionalism and efficiency.
- Handled high-volume inbound customer questions, clarified needs quickly, and recommended solutions-consistently exceeding performance targets.
- Utilized product knowledge to upsell and cross-sell.
Education
B.S. - Cognitive Science
University of California
Santa Cruz, CA06.2024
Skills
- AI tools & applications
- Prospect research & discovery
- Consultative communication
- Outbound outreach
- Data analysis & insight extraction
- Cross-functional collaboration
- Excellent written communication & reporting
Certification
Microsoft Excel, Microsoft Word, Chat GPT, Claude, Perplexity, Tasklet.ai
Timeline
Field Study Intern
7th Ave LLC
01.2024 - 07.2024
Research/Group leader
West Valley Community College
06.2021 - 05.2022
Customer Service/Sales Rep
The Home Depot
06.2020 - 04.2022
B.S. - Cognitive Science
University of California