Ahja Bates
Baltimore,MD
Summary
Organizational and communication skills drive effective access control and conflict resolution in security and postal environments. A commitment to detail ensures timely incident reporting and customer service, fostering a collaborative atmosphere that enhances operational efficiency.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Warehouse Security Guard
Intercon
Baltimore, MD
12.2025 - Current
- Secured personnel and premises by inspecting buildings and patrolling property.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Provided friendly and professional assistance to employees, visitors and customers.
Security Guard
Securitas
08.2025 - 12.2025
- Monitored facility access and maintained accurate visitor logs.
- Documented and communicated daily security activities and incidents to ensure timely response and awareness.
- Coordinated scheduling and maintained shift records for security team to ensure consistent coverage and accountability.
- Oversaw inventory of security supplies and coordinated orders to maintain readiness and support operations.
- Supported basic administrative tasks like filing reports and data entry
Postal Clerk
Towson University
10.2023 - 08.2025
- Processed and organized incoming and outgoing mail, ensuring accuracy and timely distribution to meet operational deadlines.
- Coordinated with internal teams and external carriers, facilitating smooth mail operations to support organizational communication.
- Maintained detailed records of mail transactions using digital systems, demonstrating strong data management skills.
- Managed inventory of postal and office supplies, placing orders when stock levels were low.
- Managed front desk operations, delivering excellent customer service by greeting visitors, answering phone calls, and addressing inquiries promptly.
- Supported general office tasks such as filing, data entry, and report preparation.
Education
High School Diploma -
The Pennington School
Pennington, NJAssociate of Arts (AA) - (Attending)
Baltimore City Community College
Baltimore, MDSkills
- Access control
- Conflict resolution
- Customer Service Skills
- Communication Skills
- Organizational Skills
- Office administration
- Time management
Certification
- Maryland Security Guard License
- Adult First Aid/CPR/AED Certification
- Bloodborne Pathogens Training Certification
Accomplishments
- Bowers Scholar Award
- Global Studies Certificate
Timeline
Warehouse Security Guard
Intercon
12.2025 - Current
Security Guard
Securitas
08.2025 - 12.2025
Postal Clerk
Towson University
10.2023 - 08.2025
High School Diploma -
The Pennington School
Associate of Arts (AA) - (Attending)
Baltimore City Community College