AH'JANEE DUNSTON
Paterson,NJ
Summary
Dedicated customer service worker open to taking on any challenging positions where I can utilize my skills and experience to provide quality work ethic. Ability to provide excellent customer service and resolve customer complaints in a timely manner. Possesses strong problem-solving skills and the ability to multitask in a fast-paced environment. Aiming to leverage my abilities to successfufilly ll the role on your team.Enthusiastic and dedicated professional with a passion for customer service and teamwork, seeking to contribute my skills as Barista, In-Store Shopper, or Direct Support Professional. With a strong background in fast-paced environments, I thrive on delivering exceptional experiences and support to customers and clients alike. I am eager to join your team, bringing my positive attitude and commitment to excellence to help create a welcoming and efficient atmosphere.
Overview
4
4
years of post-secondary education
7
7
years of professional experience
Work History
Direct Support Professional
Hope Christian Services
Wyckoff, NJ
06.2026 - Current
- Assisted clients with daily living tasks such as hygiene and activities
- Performed various duties to support team operations.
- Maintained accurate records of client data including Incident reports, progress notes, treatment plans.
- Provided guidance to clients in order to help them achieve their goals and objectives related to independent Living skills.
- Administered medication and tracked treatment plan progress.
- Monitored individuals for safety concerns and administered emergency first aid or CPR when necessary.
Order Picker Shopper
ShopRite
Rochelle Park, NJ
08.2024 - 03.2026
- Accurately picked orders from shelves and organized items for delivery.
- Able to lift heavy objects up to 50 pounds or more.
- Completed tasks during overtime to support team objectives.
- Experienced in packing goods into boxes or bags according to customer requirements.
- Demonstrated ability to work well under tight deadlines and heavy workloads.
- Demonstrated ability to work independently or within a team.
- Collaboratively as part of a team environment.
- Highly organized approach towards order fulfillment.
Barista
Bloomingdale's
Wayne, NJ
07.2023 - 07.2024
- Handled transactions accurately to ensure customer satisfaction.
- Assisted with opening and closing tasks.
- Prepared and served high-quality coffee beverages to customers.
- Showed aptitude multitasking multiple orders at once
In store Shopper
Whole Foods Market
Ridgewood, NJ
02.2023 - 07.2023
- Maintained positive working relationships with customers, team members, and leadership to enhance communication.
- Stored product correctly in staging area, following safety guidelines for either curbside pick up or in store pick up.
- Demonstrated strong organizational skills by being trained on POS Systems.
- Resolved customer complaints quickly by contacting leadership.
Direct Support Professional
Children's Aid & Family Services
Paramus, NJ
11.2022 - 04.2023
- Developed positive relationships with residents through trust building activities and by providing emotional support.
- Provided guidance to residents in order to help them achieve their goals and objectives related to independent living skills.
- Assisted residents with daily living tasks such as hygiene, meal preparation, dressing, grooming, housekeeping duties.
- Administered medication to residents according to prescribed schedules.
Direct Support Professional
Hope Christian Service
Wyckoff, NJ
02.2022 - 09.2022
- Assisted clients with daily living tasks such as hygiene and activities
- Performed various duties to support team operations.
- Maintained accurate records of client data including Incident reports, progress notes, treatment plans.
- Provided guidance to clients in order to help them achieve their goals and objectives related to independent Living skills.
- Administered medication and tracked treatment plan progress.
- Monitored individuals for safety concerns and administered emergency first aid or CPR when necessary.
Customer Service Cashier
Kohl's
Wayne, NJ
06.2019 - 09.2021
- Managed tasks efficiently in a high-volume, fast-paced environment.
- Supported colleagues in completing tasks to enhance team performance.
- Handled returns and exchanges in compliance with company policies.
- Developed strong organizational skills
- Manage multiple tasks simultaneously
- Trained in Amazon return kiosk and Omni fulfillment
Education
High School Diploma -
Paterson Charter School for Science & Technology
Paterson, NJ 09.2015 - 06.2019
Skills
- Patient Care
- Medication Administration
- First Aid and Safety
- Charting skills
- Customer assistance
- Cash handling
- Online Ordering Familiarity
- Organizational Skills
- Quick Learner
- Team Player
- Verbal communication
- Problem Solver
- Personal Shopping
Timeline
Direct Support Professional
Hope Christian Services
06.2026 - Current
Order Picker Shopper
ShopRite
08.2024 - 03.2026
Barista
Bloomingdale's
07.2023 - 07.2024
In store Shopper
Whole Foods Market
02.2023 - 07.2023
Direct Support Professional
Children's Aid & Family Services
11.2022 - 04.2023
Direct Support Professional
Hope Christian Service
02.2022 - 09.2022
Customer Service Cashier
Kohl's
06.2019 - 09.2021
High School Diploma -
Paterson Charter School for Science & Technology
09.2015 - 06.2019