AhKeymi McClellan
United States Army
Fayetteville,NC
1
Certification
7
years of professional experience
Technical leader and U.S. Army Noncommissioned Officer with experience supporting enterprise networking, help desk operations, user support, and Communications Security (COMSEC) programs. CompTIA Security+ certified professional with an active TS/SCI clearance and expertise in Cisco networking, Active Directory, Microsoft 365, VMware, network troubleshooting, cryptographic key management, and COMSEC accountability. Proven leader responsible for managing personnel, coordinating technical operations, safeguarding sensitive communications assets, resolving complex IT issues, and ensuring mission readiness in dynamic environments.
Work History
IT Operations &Network Administrator
6 Years 7 Months- Lead daily network operations, user support, and IT services supporting organizational mission requirements.
- Supervise and mentor Soldiers responsible for communications, networking, and technical support functions.
- Troubleshoot network, hardware, software, and connectivity issues, minimizing downtime and improving operational effectiveness.
- Configure and maintain Cisco networking equipment, including switches, routers, and supporting infrastructure.
- Manage user accounts, permissions, and access controls through Active Directory.
- Support Microsoft 365 administration and enterprise collaboration tools.
- Coordinate technical projects and mission requirements between leadership, users, and supporting agencies.
- Develop and conduct training programs that improve technical proficiency and operational readiness.
- Manage Communications Security (COMSEC) assets and cryptographic equipment while ensuring compliance with security policies and accountability requirements.
- Maintain cybersecurity standards and information assurance compliance across organizational systems.
- Track equipment accountability, system readiness, and technical support requirements for mission-critical operation
Education
Master of Science - Project Management
Bachelor of Science - Information Technology
Associate of Applied Science - Information Technology Security
Skills
Technical Skills
Cisco Routing & Switching • Active Directory • Microsoft 365 • VMware • Network Troubleshooting • Help Desk Support • Communications security • IT Operations • Technical Support
Technical Leadership • Project Management • Cross-Functional Collaboration • Operational Efficiency • Technical Training • Problem Solving • Stakeholder Communication • Resource Management
Certification
Comptia Security Plus
Timeline
IT Operations &Network Administrator
United States Army
03.2020 - CurrentRead More
Arizona State University
Master of Science from Project Management
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Campbell University
Bachelor of Science from Information Technology
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Purdue University
Associate of Applied Science from Information Technology Security
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