Ahkirah Harkless
Houston,TX
Summary
Customer-oriented Pharmacy Assistant offers top skills in customer service and medication distribution. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Technical Support Representative
WorkForce Solutions
Houston, TX
05.2021 - 09.2023
- Displayed strong telephone etiquette, effectively handling Unsatisfied calls.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Recognized by management for providing exceptional customer service.
- Identified needs of customers promptly and efficiently.
Stocker
Trader Joe's
Houston, TX
09.2020 - 04.2021
- Received and processed incoming shipments of merchandise.
- Stocked shelves with newly arrived products.
- Arranged merchandise in an attractive manner to promote sales.
- Provided customer service by answering questions about product location, price and availability.
Pharmacy Intern
Empower Pharmacy
Houston, TX
05.2017 - 07.2019
- Organized paperwork related to prescription orders.
- Updated and submitted documentation for insurance, store and liability purposes.
- Provided filled prescriptions to customers, included medication information sheets and coordinated consults.
- Verified accuracy of prescriptions filled by pharmacists.
- Assisted in stocking shelves with pharmaceuticals.
Education
High School Diploma -
Connection Academy
10550 Richmond Ave. #140, Houston, Tx 7704209-2018
Skills
- Patient Assistance
- Customer Service
- Patient Counseling
- Volunteer Training
- Resolving Complaints
- Technical Support
Timeline
Technical Support Representative
WorkForce Solutions
05.2021 - 09.2023
Stocker
Trader Joe's
09.2020 - 04.2021
Pharmacy Intern
Empower Pharmacy
05.2017 - 07.2019
High School Diploma -
Connection Academy
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