Ahkyis Arnold
Topeka,KS
Summary
Dynamic entrepreneur and team leader with a proven track record in small business operations and customer relations, notably at El Gallo. Excelled in staff management, enhancing client service through effective communication and operational improvements. Skilled in marketing and relationship building, achieving significant performance enhancements and customer satisfaction. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
3
3
years of professional experience
Work History
Arnold's Outdoor Maintenance Owner
Self Employed Services
04.2023 - Current
- Assisted with the training of new employees, providing guidance on proper tool usage, safety procedures, and maintenance techniques.
- Assisted in the installation of landscape features like flowerbeds and irrigation systems for improved aesthetics.
- Collaborated with a team of workers to complete large-scale maintenance projects on time and within budget constraints.
- Operated various tools and equipment efficiently, including lawnmowers, leaf blowers, and power washers.
- Improved safety conditions by removing snow and ice from walkways during winter months.
- Enhanced property appearance by performing regular maintenance tasks such as mowing, weeding, and pruning.
- Maintained the health of trees and shrubs by trimming branches, removing deadwood, and applying fertilizers when necessary.
- Completed minor repairs to outdoor structures such as fences, benches, and signs for increased durability.
- Preserved cleanliness of outdoor areas by collecting trash and debris regularly.
- Installed seasonal decorations to enhance the visual appeal of outdoor spaces during holidays or special events.
- Maintained grounds by trimming, weeding, and general clean-up.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Landscaped yards by planting flowers, grass, trees, and bushes.
- Mowed lawns using self-propelled and riding mowers.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Edged and mowed lawns, flowerbeds and landscape features.
- Transferred materials to designated areas using hand trucks, electric carts, and wheelbarrows.
- Collected and removed debris at job sites.
Waiter
El Gallo
01.2022 - 02.2024
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Communicated with kitchen staff to enable accurate food preparation.
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Inspected dishes and utensils for cleanliness.
- Processed orders and sent to kitchen employees for preparation.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Checked guests' identification before serving alcoholic beverages.
Education
Welding Fast Track
Washburn Tech
Topeka, KS05.2025
High School Diploma -
Topeka High School
Topeka, KS05.2024
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Operations Management
- Marketing
- Staff Management
- Bidding processes
- Customer Service
- Decision-Making
- Scheduling
- Team Leadership
- Quality Assurance
- Inventory Management
- Desktops, Laptops, and Mobile Devices
- Employee Relations
- Employee Scheduling
- Performance Improvement
- Delegating Work
Timeline
Arnold's Outdoor Maintenance Owner
Self Employed Services
04.2023 - Current
Waiter
El Gallo
01.2022 - 02.2024
Welding Fast Track
Washburn Tech
High School Diploma -
Topeka High School