Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ahlam Atra

Chicago Ridge,USA

Summary

Experienced Scheduler with expertise in compliance and documentation. Demonstrated ability to enhance operational efficiency through effective calendar management and conflict resolution. Proven track record in customer service, ensuring high levels of client satisfaction and seamless service delivery.

Overview

6
6
years of professional experience

Work History

Esthetician

Elite Salon
Burbank, USA
06.2022 - Current
  • Fostered friendly, warm, and exceptional customer experience.
  • Educated patients on treatment options.
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality.
  • Performed consultations for patients before scheduling treatments.
  • Created repeat business by developing long-term relationships with regular customers.
  • Provided facials, as well as waxing services for clients.
  • Developed strong communication skills in order to effectively communicate with clients.

Remote Care Coordinator

Into Realty inc
01.2021 - 06.2024
  • Providing introduction calls for new customers viewing the company website.
  • Directing calls to designated realtors.
  • Received all incoming calls for new customers to assist in online browsing for property and application process.
  • Kept track of client transactions in database.
  • Assist with scheduling and basic administrative acts.
  • Perform appointment reminders and confirm attendance.
  • Overnight and day shift experience.
  • 40-50 wpm typing speed.
  • Demonstrated a commitment to excellence through attention to detail in every task completed.

CNA employed Student

Manor care
Palos Hills, USA
03.2020 - 12.2020
  • Familiarized with medical terms.
  • Assist patients with daily living activities, such as bathing, dressing, grooming, and feeding.
  • Observed physical and emotional changes and reported patient conditions to nurses.
  • Followed LPN or RN instructions for range of motion activities.
  • Assisted 10+ residents each shift with daily living activities, ensuring they are on time for all meals and activities.
  • Monitored vital signs.

Product Specialist

Apple Store
Orland, USA
10.2019 - 01.2020
  • Probed with customers to understand what they needed as well as direct them in the right direction for their products.
  • Troubleshoot minor problems in customer devices.
  • Partnered with business team to link revenues with employed customers for benefits towards their work products.
  • Checked customers in to insure they were taken care of.
  • Sold services and products.
  • Assisted in scheduling, rescheduling, and canceling appointments for costumers

Education

Licensed Esthetician -

Tricoci University of Beauty
Bridgeview, IL
01.2022

Associates -

University of Illinois
Chicago, IL
01.2018

Skills

  • Interpersonal skills
  • Ability to Work Under Pressure
  • Detail Orientated
  • Customer Service
  • Microsoft/excel proficiency
  • Quickly Adapt
  • Data entry
  • Communication
  • Multitasker
  • Strong communication
  • Manage multiple tasks
  • Appointment scheduling
  • Telecommunication skills
  • Record keeping

Languages

English
Native/ Bilingual

Timeline

Esthetician

Elite Salon
06.2022 - Current

Remote Care Coordinator

Into Realty inc
01.2021 - 06.2024

CNA employed Student

Manor care
03.2020 - 12.2020

Product Specialist

Apple Store
10.2019 - 01.2020

Licensed Esthetician -

Tricoci University of Beauty

Associates -

University of Illinois

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