Doctor in Management - Organizational Leadership
International American University
10.2023 - Current
A H M Jafor
Los Angeles,CA
Timeline
Senior Manager
Mainberg Limited
10.2011 - 12.2022
Senior Manager
NovoTel Limited
06.2010 - 12.2022
MBA - Finance & Banking
Southeast University
08.2009 - 10.2010
Intern
Shahjalal Islami Bank Ltd
08.2008 - 12.2008
BBA - Finance
Bangladesh University of Business & Technology
10.2005 - 08.2008
Work History
Senior Manager
NovoTel Limited
Dhaka, Bangladesh
06.2010 - 12.2022
- Responsible for TOP line and Bottom Line business results for International Wholesale Voice Platform of NovoTel limited. Develop annual business plan, strategic planning for business expansion in new area, capacity planning, reach and coverage, PR & Communication Development and Management.
- Formulation and implementation of annual plans along with all functions by strategy elements.
- Strategy Development for New Customer Acquisition, Retention and Churn Management, Reach and Coverage Planning.
- To drive an optimized cost base of the carrier / provider services by leading effective negotiations and implementing innovative commercial models.
- Manage Sales and purchase of wholesale voice traffic between NovoTel and global carriers.
- Interact directly with customers and partners round the globe to assist in sales and purchases.
- Optimized international long-distance voice routing for cost and quality and for maximizing the profit.
- Responsible for the overall Planning of the Information Systems Data flow that includes Network Design, Product Integration, Network Development, Software upgradaion and installation, Configuration Management and Asset Management.
- Formulation and implementation of annual plans along with all functions by strategy elements, Interact directly with the vendors for Product purchase, negotiation and conclusion. Policy establishment for assessing the system requirement, specification, cost and timelines after Consultation with Users, Management, Vendors and Team
- Work on cloud (AWS, Azure, Google cloud) platforms and capable of deploying, managing scalable, secure cloud environment.
- Expertise on Cloud Migration, Integration, and Optimization Services based on business expertise provided by their team in order to decrease costs and increase efficiency.
Senior Manager
Mainberg Limited
10.2011 - 12.2022
- Develop and manage assigned global carriers in the defined geographic region for revenue goal and management business objective attainment.
- More than Eleven Years’ experience in International Wholesale Telecom Industry with Good Account Management of Asia & Middle East Region.
- Sufficient Knowledge on Worldwide Wholesale Carrier Info, Traffic Statistics and Network technology.
- Identify potential carrier, business case builds up and implement business on various payment mode.
- Successfully interconnected with TOP Tier-1 of Asian and other Region as well.
- Design and implement strategies to capture market opportunities in the A2P messaging wholesale sector, ensuring competitive positioning and revenue growth.
- Oversee messaging routing to maximize efficiency, reduce costs, and maintain high-quality delivery standards.
- Develop pricing models and analyze traffic data to optimize profitability and drive sustained business growth.
- Guide and mentor teams while fostering cross-departmental collaboration to achieve operational and strategic objectives.
Intern
Shahjalal Islami Bank Ltd
Dhaka, Bangladesh
08.2008 - 12.2008
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Accept the proposal of different loan from the customer, verifying the customers.
- Investigate the customer’s work place.
- Lending Risk Analysis (LRA)
- Send report to the CIB for bigger loans
- Issuing loan for the customer.
- Collecting Charge documents from the customers.
- Monitoring the recovery of Loans.
- Report to the head office about recovery rate of different.
- Sending letters to the defaulter.
- Contact with defaulters etc.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
Education
Doctor in Management - Organizational Leadership
International American University
City Of Los Angeles, CA 10.2023 - Current
MBA - Finance & Banking
Southeast University
Dhaka, Bangladesh 08.2009 - 10.2010
BBA - Finance
Bangladesh University of Business & Technology
Dhaka, Bangladesh 10.2005 - 08.2008
Skills
Strategic planning
Cross-functional collaboration
Operations management
Cross-functional team coordination
Data-driven decision making
Troubleshooting and problem resolution
Operations planning
Partnership development
Organizational development
Market analysis
Business performance management
Sales channel analytics
Cross-functional team leadership
Teamwork and collaboration
Team leadership
Problem-solving
Decision-making
Budget management
Excellent communication
Business planning
Interpersonal relations
Negotiation
Relationship building
Time management
Business administration
Summary
A management professional and doctoral candidate with over 12 years of experience in international carrier relations, cloud computing, and strategic business development. My expertise lies in driving innovation, building global partnerships, and leading high-impact telecom and cloud infrastructure initiatives. As a certified PMP and active IEEE member, I am passionate about aligning technology with business goals to deliver measurable economic outcomes. I am also a published researcher and speaker, committed to thought leadership in digital transformation and emerging technologies.