Ahmad Abdul Ghani
Mississauga,ON
Summary
Results-driven Manager with over 11 years in operations management. Skilled in multitasking, analytical thinking, and problem-solving, consistently leading initiatives to improve customer satisfaction and efficiency. Committed to fostering a collaborative work environment.
Overview
17
17
years of professional experience
Work History
Kitchen Manager
Paramount Fine Foods
Ontario, Canada
01.2015 - Current
- Oversaw daily kitchen operations, ensuring compliance with health and safety standards.
- Managed inventory control processes to optimize food costs and reduce waste.
- Trained and mentored staff, fostering a collaborative work environment.
- Developed and implemented standard operating procedures for kitchen efficiency.
- Coordinated menu planning and execution, aligning with seasonal offerings and customer preferences.
- Evaluated vendor performance to ensure quality ingredients and timely deliveries.
- Led initiatives to improve overall customer satisfaction through consistent food quality and presentation.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
Collection Recovery Banker
Ram Bank
Dubai, United Arab Emirates
05.2009 - 10.2014
- Managed customer accounts, ensuring compliance with banking regulations and policies.
- Developed strategic financial solutions tailored to individual client needs and objectives.
- Mentored junior staff on best practices in customer service and financial product offerings.
- Analyzed market trends to enhance product offerings and improve customer satisfaction rates.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
- Collaborated with team members to consistently meet or exceed branch sales targets and objectives.
Education
Diploma - Property Administration
Access Business College
Ontario, CA10-2025
Diploma - Auto Electrical Systems
Siblin Training Center
Saida, Łebanon07-2004
Skills
- Multitasking and organization
- Customer service
- Operations management
- Staff supervision
- Inventory control
- Waste reduction
- Problem-solving
- Consumer banking
- Analytical thinking
- Money transfers
Languages
Arabic
English
Timeline
Kitchen Manager
Paramount Fine Foods
01.2015 - Current
Collection Recovery Banker
Ram Bank
05.2009 - 10.2014
Diploma - Property Administration
Access Business College
Diploma - Auto Electrical Systems
Siblin Training Center