Ahmad Aburumman
Homer Glen,IL
Summary
Operations professional with over 10 years' experience, prepared to drive operational success. Known for improving process efficiencies and supporting strategic initiatives. Strong collaborator with focus on achieving results and adapting to dynamic environments. Expertise in logistics management and team coordination.
Overview
11
11
years of professional experience
Work History
Operations Coordinator
Northwestern Memorial Hospital
Chicago, IL
10.2024 - Current
- Coordinated daily operations for over 350 patients daily.
- Implemented process improvements, reducing bottlenecks and optimizing resource allocation.
- Managed scheduling for 65 staff members, ensuring adequate coverage and adherence to protocols.
- Developed training materials for new hires, fostering a knowledgeable workforce.
- Streamlined communication between departments, enhancing collaboration and service delivery.
- Mentored junior staff on best practices in operations management and patient care coordination.
- Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
Regional Manager
Family Eye Physicians, Multiple Locations, IL
IL
04.2022 - Current
- Oversee Daily Operation of four offices in the Chicagoland area.
- Manage staff in multiple offices and is responsible for hiring, training and implementing disciplinary action as needed.
- Manage budgets, analyze financial reports, and optimize billing practices to maximize revenue.
- Hire, train, and supervise clinic managers and staff, conducting performance evaluations and promoting continuous learning.
Office Manager
Family Eye Physicians, Orland Park, IL
Orland Park, IL
04.2020 - 04.2022
- Oversee daily operation of the second busiest ophthalmology clinic in the ChicagoLand area. Caring for upwards of 100 patients daily, complying with HIPAA regulations.
- Monitor and Control clinical expenditures, SOP’s, prepare payroll, and complete monthly work schedules to ensure adequate staffing levels.
- I specialize in creating and implementing impactful policies within health practices, optimizing operational efficiency, ensuring regulatory compliance, and elevating patient care standards.
- Increased yearly revenue from 2021 to 2022 by 62%.
Lead Ophthalmic Technician
Family Eye Physicians, Orland Park, IL
Orland Park, IL
08.2015 - 04.2020
- Routinely examined patient's visual acuities, intraocular pressures and anterior segments.
- Regularly performed diagnostic testing including; Fundus Photography, OCT Scans, B-Scan, Refractions, Humphrey Visual Fields, Allergy Testing, Corneal Topography, and Pachymetry.
- Prepared appointments and gathered patient's information for physicians; demographics, medical history, and chief complaints.
- Worked closely with physicians, assisted in minor procedures, scribed, and authorized prescriptions.
Education
B.A. - Biology
Benedictine University
Lisle06-2016
Skills
- Proficient in Excel, Google Sheets & Docs, Nextech EMR & Practice Manager, EPIC
- Scheduling management
- Supply ordering
- Training management
- Inventory oversight
- Payroll administration
- Risk management
- Personnel resource allocation
- Cost reduction strategies
- Technology - Installation, Maintenance, Troubleshooting
Languages
Arabic
Native or Bilingual
Timeline
Operations Coordinator
Northwestern Memorial Hospital
10.2024 - Current
Regional Manager
Family Eye Physicians, Multiple Locations, IL
04.2022 - Current
Office Manager
Family Eye Physicians, Orland Park, IL
04.2020 - 04.2022
Lead Ophthalmic Technician
Family Eye Physicians, Orland Park, IL
08.2015 - 04.2020
B.A. - Biology
Benedictine University