Marketing Assistant
Direct Upgrade
Philadelphia, Pennsylvania
04.2023 - 03.2024
- Managed and executed social media strategy and engagement efforts.
- Assisted in the development and implementation of marketing campaigns.
- Conducted customer satisfaction surveys and reported findings.
- Supported the marketing team in daily administrative tasks.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Responded promptly to customer inquiries via phone calls and emails.