Technical Specialist with over 5 years of hands-on experience in IT support, system administration, and client-focused problem-solving. Currently driving high-impact solutions at ETQ, I specialize in software troubleshooting, network infrastructure, and optimizing enterprise technologies. Backed by a Master's in Computer Information Systems and a Bachelor's in Computer Science, I bring a blend of technical expertise and communication skills that enhance business efficiency and user satisfaction.
Technical Support & Troubleshooting
CompTIA Network +