Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Overview
7
7
years of professional experience
Work History
Supervisor, Internal Fill/Finish
Regeneron Pharmaceuticals Inc.
01.2022 - Current
Supervise daily operations in the fill-finish area, including aseptic filling, vial capping, and inspection processes
Developed technical documentation, including standard operating procedures, work instructions, and engineering drawings to support manufacturing operations.
Collaborated with cross-functional teams to develop innovative solutions for complex engineering challenges.
Ensures availability of production batch records for upcoming lots and performs manufacturing-level maintenance and cleaning of equipment
Participates in equipment start-up, commissioning and validation activities and assists with troubleshooting in case of equipment failure
Gathers, trends, and analyzes process generated data
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Lead Clinical Lab Info Tech II, Laboratory Processing
Albany Medical Center
01.2020 - 01.2022
Performed high complexity testing by preparing specimens for analysis and maintaining assay quality.
Continuously improved laboratory processes through regular review and implementation of updated industry standards.
Provided technical guidance and training to laboratory staff.
Reduced error rates in test results by maintaining equipment calibration and conducting rigorous quality control checks.
Trained new Laboratory Technologists on best practices and standard operating procedures, ensuring consistent team performance.
Provide results and document them accordingly per industry's standard & worked effectively in fast-paced environments.
Information Technology Support Analyst
Albany Medical Center
12.2017 - 12.2019
Diagnose and resolve hardware, software, and networking issues for end-users
Led efforts to standardize IT processes, resulting in improved consistency and efficiency across the organization.
Provide on-site or remote technical assistance to doctors, nurses, and administrative staff
Complete system maintenance tasks such as the installation & configuration of computer systems and software applications
Provided on-site support for hardware installations, ensuring seamless integration into existing systems.
Optimized network infrastructure by implementing strategic updates and improvements as needed.
Developed comprehensive documentation of IT procedures, facilitating efficient knowledge transfer among team members.
Conducted regular system audits to identify areas for improvement and recommend appropriate actions.
Established positive working relationships with internal stakeholders, effectively communicating technical concepts in a clear manner.
Education
Associate Degree - Biological Sciences
Hudson Valley Community College
Troy, NY
12.2019
Master’s Degree - Digital forensics & Cyber Security
State University at Albany
Albany, NY
05.2025
Bachelor’s Degree - Biology
State University at Albany
Albany, NY
12.2021
Skills
Management skills
Computer software/hardware troubleshooting
Teamwork
Communication
Internet applications
Fluent in multiple languages
Staff management
Training and mentoring
Quality control & Assurance
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Supervisor, Internal Fill/Finish
Regeneron Pharmaceuticals Inc.
01.2022 - Current
Lead Clinical Lab Info Tech II, Laboratory Processing
Albany Medical Center
01.2020 - 01.2022
Information Technology Support Analyst
Albany Medical Center
12.2017 - 12.2019
Master’s Degree - Digital forensics & Cyber Security
State University at Albany
Bachelor’s Degree - Biology
State University at Albany
Associate Degree - Biological Sciences
Hudson Valley Community College
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