Ahmad Easterling
Phillipsburg,NJ
Summary
Detail-oriented professional with extensive experience in retail sales, car detailing, and order fulfillment. Skilled in managing tasks both independently and collaboratively, ensuring accuracy and quality. Strong customer service skills with a commitment to high productivity and adherence to safety protocols.
Overview
4
4
years of professional experience
Work History
UPS Retail Store Supervisor
The UPS Store Inc.
Stewartsville, NJ
02.2024 - Current
- Oversee daily store operations to ensure exceptional customer service and efficient workflow.
- Manage staff, including training new employees and delegating tasks to meet service and productivity goals.
- Handle financial transactions and maintain accurate records of sales and inventory.
- Ensure compliance with company policies and procedures.
- Assist with inventory management and restocking of merchandise.
- Resolve customer inquiries and issues to enhance satisfaction and loyalty.
- Promote a positive work environment and foster teamwork among staff members.
- Monitor employee performance and provide feedback for improvement.
Detail Assistant
Prestige
Phillipsburg, NJ
09.2023 - 06.2024
- Cleaned and detailed vehicles, maintaining an acceptable level of productivity while ensuring adherence to quality standards.
- Removed dirt and debris from vehicle interiors and engine bays, ensuring thorough cleaning in line with guidelines.
- Transported vehicles between workstations, following safety regulations to minimize risks.
- Maintained accurate daily logs of activities and completed other related duties as assigned.
- Reported any issues with product quality to supervisors and ensured proper reattachment of vehicle stickers.
Fulfillment Expert
Target
Phillipsburg, NJ
04.2021 - 09.2023
- Picked and packed goods to ensure accuracy with pick tickets, aligning with customer order guidelines.
- Utilized warehouse management systems and RF scanners to process transactions efficiently.
- Manually loaded and unloaded deliveries of merchandise and stored goods in designated warehouse sections.
- Maintained an accurate log of daily activities and upheld productivity standards.
- Observed all health, safety, and hygiene rules, maintaining a clean and organized workspace.
- Collaborated with team members and customers to resolve order fulfillment issues, increasing fulfilled orders by 30%.
Education
High School Diploma -
Phillipsburg High School
Phillipsburg, NJ06.2020
Skills
- Basic math skills
- Teamwork
- Ability to work independently
- Lifting 50 lbs
- Overtime flexibility
- Warehouse systems
- RF scanners
- Attention to detail
- Customer service
Timeline
UPS Retail Store Supervisor
The UPS Store Inc.
02.2024 - Current
Detail Assistant
Prestige
09.2023 - 06.2024
Fulfillment Expert
Target
04.2021 - 09.2023
High School Diploma -
Phillipsburg High School