Ahmad Hamid
San Francisco Bay Area,CA
Summary
Results driven, people inspired.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Regional Co-Chair (Employee Resource Group Leader)
STARBUCKS COFFEE COMPANY
01.2022 - Current
District Manager
STARBUCKS COFFEE COMPANY
02.2020 - Current
- Implemented Staffing Strategies to reduce hourly staffing turnover from 180% to 40% YOY, by engaging all stakeholders to ensure a strong employee morale and development plans for career building
- Tested Company Pilot programs to elevate retail operational efficiency and provided feedback to cross functional teams at the enterprise level to ensure changes and improvements occur
- Analyzing Market Trends by leveraging cross functional business partners & peers to establish plans and drives operational efficiency
- Increase store profitability by 10% in markets that have rapid changing environments and headwinds.
- Set direction for leaders and coaches staff to achieve Key Performance Indicators; establishes clear expectations, strategies and timelines for projects
- Provides consultation to various different roles across enterprise to support growth, operational efficiency and operational programs
Store Manager Trainer Regional
STARBUCKS COFFEE COMPANY
09.2016 - 12.2019
- Strategized Regional Staffing & Retention Plans to support Hourly Staffing Strategies across 100+ Retail stores, supporting Regional Director and 10 District Managers
- Trained and developed 5 Salaried Managers and 4 Assistant Salaried Managers
- Implemented Company programs across operations to drive operational efficiency and deliver on Key Performance Indicators consistency Year over Year
Senior Team Leader, Guest Experience
Target
09.2011 - 09.2016
- Perform additional store leader on duty responsibilities and retail operations
- Collaborates with cross functional departments to support staff development and performance
- Leads 5 Supervisors and 100+Hourly staffing performance and reviews
- Supported and lead new 3 new store opening projects across the San Francisco Bay Area, by training and developing strong leadership teams and foundational operational excellence
Education
Bachelor of Arts Business Administration And Management -
Arizona State University
Tempe, AZAssociate of Arts Business Administration And Management -
De Anza College
Cupertino, CASkills
- Multi-Unit Management/Leadership-Strong Coaching/Developmental Practices
- Cross Functional Partnership-Drives results & implements company programs
- Resilient and Adaptable to high complex environments
- Manages talent through coaching and developmental practices
- Client assessment and analysis-Develops Strategic Plans to improve/scale
- Microsoft Office Applications (Excel, Work, Powerpoint, OneNote, etc)
Certification
- A.A in Business Administration-Arizona State University
- PMP - Project Management Professional-Harvard University
Accomplishments
- Starbucks BRAVO Award (Regional)
- Starbucks- Regional Store Manager
- Starbucks- Manager of the Year 2016
- Starbucks-Manager of the Quarter Q1/2016
- Target- Top Credit Card Sign up (Regional)
- Target- Top Team Leader (Store)
Locations
- San Francisco Bay Area, CA
- San Francisco, CA
Timeline
Regional Co-Chair (Employee Resource Group Leader)
STARBUCKS COFFEE COMPANY
01.2022 - Current
District Manager
STARBUCKS COFFEE COMPANY
02.2020 - Current
Store Manager Trainer Regional
STARBUCKS COFFEE COMPANY
09.2016 - 12.2019
Senior Team Leader, Guest Experience
Target
09.2011 - 09.2016
Bachelor of Arts Business Administration And Management -
Arizona State University
Associate of Arts Business Administration And Management -
De Anza College