Ahmad Hamid
San Francisco Bay Area,CA
Summary
Results driven, people inspired.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Regional Co-Chair (Employee Resource Group Leader)
STARBUCKS COFFEE COMPANY
San Francisco Bay Area, CA
01.2022 - Current
District Manager
STARBUCKS COFFEE COMPANY
San Francisco, CA
02.2020 - Current
- Implemented Staffing Strategies to reduce hourly staffing turnover from 180% to 40% YOY, by engaging all stakeholders to ensure a strong employee morale and development plans for career building
- Tested Company Pilot programs to elevate retail operational efficiency and provided feedback to cross functional teams at the enterprise level to ensure changes and improvements occur
- Analyzing Market Trends by leveraging cross functional business partners & peers to establish plans and drives operational efficiency
- Increase store profitability by 10% in markets that have rapid changing environments and headwinds.
- Set direction for leaders and coaches staff to achieve Key Performance Indicators; establishes clear expectations, strategies and timelines for projects
- Provides consultation to various different roles across enterprise to support growth, operational efficiency and operational programs
Store Manager Trainer Regional
STARBUCKS COFFEE COMPANY
Fremont, CA
09.2016 - 12.2019
- Strategized Regional Staffing & Retention Plans to support Hourly Staffing Strategies across 100+ Retail stores, supporting Regional Director and 10 District Managers
- Trained and developed 5 Salaried Managers and 4 Assistant Salaried Managers
- Implemented Company programs across operations to drive operational efficiency and deliver on Key Performance Indicators consistency Year over Year
Senior Team Leader, Guest Experience
Target
San Francisco Bay Area, CA
09.2011 - 09.2016
- Perform additional store leader on duty responsibilities and retail operations
- Collaborates with cross functional departments to support staff development and performance
- Leads 5 Supervisors and 100+Hourly staffing performance and reviews
- Supported and lead new 3 new store opening projects across the San Francisco Bay Area, by training and developing strong leadership teams and foundational operational excellence
Education
Bachelor of Arts Business Administration And Management -
Arizona State University
Tempe, AZAssociate of Arts Business Administration And Management -
De Anza College
Cupertino, CASkills
- Multi-Unit Management/Leadership-Strong Coaching/Developmental Practices
- Cross Functional Partnership-Drives results & implements company programs
- Resilient and Adaptable to high complex environments
- Manages talent through coaching and developmental practices
- Client assessment and analysis-Develops Strategic Plans to improve/scale
- Microsoft Office Applications (Excel, Work, Powerpoint, OneNote, etc)
Certification
- A.A in Business Administration-Arizona State University
- PMP - Project Management Professional-Harvard University
Accomplishments
- Starbucks BRAVO Award (Regional)
- Starbucks- Regional Store Manager
- Starbucks- Manager of the Year 2016
- Starbucks-Manager of the Quarter Q1/2016
- Target- Top Credit Card Sign up (Regional)
- Target- Top Team Leader (Store)
Locations
- San Francisco Bay Area, CA
- San Francisco, CA
Timeline
Regional Co-Chair (Employee Resource Group Leader)
STARBUCKS COFFEE COMPANY
01.2022 - Current
District Manager
STARBUCKS COFFEE COMPANY
02.2020 - Current
Store Manager Trainer Regional
STARBUCKS COFFEE COMPANY
09.2016 - 12.2019
Senior Team Leader, Guest Experience
Target
09.2011 - 09.2016
Bachelor of Arts Business Administration And Management -
Arizona State University
Associate of Arts Business Administration And Management -
De Anza College