Ahmad Hassan
Cary,North Carolina
Summary
Innovative fresh graduate offering over 2 years of combined experience in business optimization and workflow improvements. From (INSERT SKILLS RELATED TO JOB) I'm looking to utilize my expertise at a company where I can work my way up the corporate ladder and leave a long-lasting impact on the company as a whole.
Overview
3
3
years of professional experience
Work History
Operations Analyst Intern
Citi
06.2021 - 06.2022
- Saved 10% of time spent on tasks for the sanctions screening department by creating strategic reports on Excel that expedited the process of wire transfer payments using Macros, Pivot Tables, and V-Lookups.
- Led emergent projects that drove the team to implement 5+ full-time employees' worth of improvement by resolving customer concerns through broadening our client base to smaller clients in rural areas and other untapped markets.
- Held 15% higher rate of stakeholder engagement compared to other interns by addressing ad-hoc requests in a fast-paced environment to drive continuous improvement and ensure the needs of our clients were met.
- Coordinated with internal and external business partners teams to drive projects in improving the client payment experience by adopting new technological solutions to core business problems.
Sales Associate
Polo Ralph Lauren
02.2019 - 03.2020
- Increased sales by 17% over 3 months by offering consultation on products and services, as well as applying upselling techniques.
- Received 95% positive reviews in customer feedback surveys for delivering excellent customer service through locating products, and checking the store system for merchandise at other sites
- Operated at a busy location helping 80-100 customers per day including those who only spoke Urdu, Punjabi, & Hindi.
Education
Bachelor of Science - Business Administration
University At Buffalo
Buffalo, NY06.2022
Skills
- SQL
- Tableau
- Salesforce
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Outlook
Additional Experience
Citi Case Competition (April 2021)
- Received first place honors out of 15 teams competing to present the best possible solution for a better implementation of environmental, social, and governance (ESG) policies in the financial industry
- Assessed key aspects of ESG policies to help investors find companies with values that match their own, and met with stakeholders to establish favorable business relationships
Buffalo Niagara Finance Committee (May 2019)
- Led committee meetings discussing budgets and related financial decisions to encourage neighborhood beautification and promote tourism in Buffalo
- Generated reports with graphics & pivot tables to review sales and negotiated 10% costs from vendors through modeling comparative rates for the service.
Soft Skills
- Adaptive
- Leadership
- Financial analysis
- Strong analytical skills
- Superior customer service skills
- Strong comprehension of documents
- Excellent written communication skills
Languages
- English: Native
- Punjabi: Advanced
- Urdu: Advanced
- Hindi: Intermediate
- Arabic: Beginner
Interests
- Language-Learning
- Entrepreneurship
- Hiking
- Traveling
- Football
Timeline
Operations Analyst Intern
Citi
06.2021 - 06.2022
Sales Associate
Polo Ralph Lauren
02.2019 - 03.2020
Bachelor of Science - Business Administration
University At Buffalo