Upcoming May 2025 graduate looking for an entry-level role in tech or business. Skilled in problem-solving and communication, eager to join a dynamic team and grow in a fast-paced environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations Analyst Intern
Barclays
06.2024 - 08.2024
Led a complaints report 9-week project from initial proposal to final implementation to strategically reduce complaints reporting. Developed a comprehensive proposal deck, detailed project plan, visual timelines, and actionable recommendations, ultimately reducing hours spent on reporting by over 20 hours annually.
Conducted data analysis using Excel to support strategic decision-making in operational efficiency, cost reduction initiatives, process standardization, and resource allocation. This analysis identified key trends and opportunities, leading to several targeted process improvements.
Developed strong collaboration, communication, and problem-solving skills by working cross-functionally with teams from Finance, the Chief Data Office, and Controls. Presented solutions to senior employees, effectively navigating complex challenges in a dynamic environment.
Presented to senior leadership, including 2 directors and 5 VPs, and independently led a 60-minute in-person project recommendation meeting with the team’s Managing Director, showcasing the project's impact and proposed solutions.
Tutor
Kumon North America
03.2019 - 02.2020
Managed daily operational tasks to ensure a smooth and efficient learning environment, enhancing time management and prioritization skills in a fast-paced setting.
Utilized Kumon’s proprietary software for tracking student progress and reporting, developing proficiency in data entry, analysis, and leveraging educational technology tools.
Assisted with scheduling and student enrollment processes, gaining insight into customer service, resource allocation, and efficient workflow management.
Analyzed student performance data to identify areas for improvement, supporting data-driven decision-making and understanding key performance metrics.
Education
Bachelor of Arts - Computer Science
Boston University
Boston, MA
05.2025
Skills
Microsoft Office, Excel Macros, SQL, Python, Java, JavaScript, HTML, CSS, C
Data Analysis, Operational Strategy, Problem-Solving, Team Collaboration, Project Management, Leadership, Communication