Matt Kopay
Aurora,CO
Summary
Experienced Scrum Master with 8 years of Scrum project experience leading and participating in Agile teams to deliver high-quality products on-time and on-budget. Possess extensive knowledge of Agile methodologies, with a proven track record of delivering projects that meet customer satisfaction. Strong communication, leadership, and problem-solving skills, with a passion for helping teams reach their full potential. Skilled in creating customized solutions to augment system performance, reduce downtime, and ensure seamless system integration. Adept at utilizing analytics, and governance and maintenance tools to timely identify improvement opportunities and device solutions to manage workflows.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Scrum Master CSM
DISH
03.2023 - Current
- Introduced Agile methodologies and improving communication between cross-functional teams for Dish's 5G Wireless Inventory
- Developed custom Cadence for Dish to meet Agile goals
- Scrum Master lead for 5 different functional teams.
- Conducted daily stand-ups, sprint planning, and review meetings for multiple projects simultaneously.
- Backlog management and prioritization of tasks based on business objectives.
- Fostered a culture of continuous improvement, leading retrospectives to identify areas for process enhancement.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Senior IT Engineering Manager
Finder
02.2022 - 08.2022
- Worked closely with Product Owners to ensure that Agile methodologies were aligned with business goals.
- Led Agile project teams through the development of complex software products, ensuring high levels of quality and customer satisfaction.
- Created a custom JIRA ticketing process via Slack to enhance project management.
- Coached Scrum team members on Agile best practices, helping them to grow in their roles and increase productivity.
- Provided tech support for both Apple and PC users to North American Crew for over 100 different web design, SEO, and Ahref applications.
- Improved engineering processes by streamlining workflows and implementing efficient project management techniques.
- Led cross-functional teams for successful product development, ensuring timely delivery and adherence to specifications.
IT Engineer
Xcel Energy
07.2021 - 01.2022
- Improved system efficiency by optimizing network infrastructure and implementing new technologies.
- Designed and deployed effective IT solutions for increased productivity and streamlined operations.
- Reduced downtime by proactively monitoring systems and conducting regular maintenance tasks.
- Collaborated with Product Owners to prioritize and communicate product backlog items, ensuring that requirements were clear and achievable.
- Led Agile project teams through the development of complex software products, ensuring high levels of quality and customer satisfaction.
- Participated in Agile ceremonies, including Sprint Planning, Daily Standup, Sprint Review, and Sprint Retrospective
- Crafted and delivered a java-based Plant Outage Management System for Xcel Energy's 800 plant users and supervisors to ensure NERC Compliance and Regulatory Reporting.
- Created a custom wind forecasting spreadsheet with SQL and MS Excel Macros, improving wind modeling accuracy by up to 60%.
Senior IT Systems Analyst
Xcel Energy
08.2014 - 07.2021
- Completed over 1,000 gap analysis requests, which led to decreasing system downtime and enabled increased productivity through intelligent forecasting models
- Co-managed the demand for enterprise and complex infrastructure areas through prioritization, release and scope management, requirements identification, forecasting, and budget development
- Developed IT strategies in support of end-to-end strategy planning through partnership with diverse business units to document key business objectives and strategy
IT Systems Analyst
Xcel Energy
08.2008 - 08.2014
- Supported energy trading-based applications to resolve economic optimization model, as well as Java-based application issues, including administration of consultative assistance to business managers
- Designed and developed Microsoft SharePoint issue-tracking systems and collaboration sites and provided IT service management of Hewlett Packard IT service manager ITIL
Managed, created, and enabled data encryption secure socket layers, digital certificates, and lightweight directory access protocol WebLogic Security - Wrote and coordinated Java BeanShell modifications in business models for Power Costs, Inc. application and
- Maintained plant meter information through OSIsoft PI Historian to guarantee precise data flow in PI tagging systems
Electronic Systems Engineer III
Northrop Grumman
06.2002 - 08.2008
- Led and developed the training of six colleagues, resulting in a promotion from electronics systems engineer to a field service engineer
- Carried out system engineering and integration of spacecraft-based systems through hardware and software maintenance and troubleshooting, fiber optic networks, multiplexing, Sun Microsystems, Cisco, HP/Compaq, and other UNIX-based systems
- Controlled and monitored UNIX systems through host configurations, workstation propagation, user troubleshooting, RAID storage arrays management and repair, and Sybase System supporting platforms management
Education
Master of Arts - Web Design And Visual Communications
University of Florida
Gainesville12.2022
Master of Science - Business Management
Colorado State University
Fort Collins, CO12.2020
Bachelor of Science - Engineering Technology
University of Delaware
Newark, DE05.2002
Skills
- Agile Project Management
- JIRA
- CSS
- Figma
- InDesign
- Adobe Creative Suite
- Adobe Illustrator
- SQL
- UNIX Shell Scripts
- Java JavaScript
- Python
- C C
- HTML
- Visual Basic
- MS Excel Macros
- LabView
- Windows
- MacOS X
- UNIX
- Linux
- Solaris
- Cisco IOS
- IRIX
- Content Management Systems
- Oracle WebLogic
- Microsoft IIS
- Apache Tomcat
- Oracle
- Cisco Routers and Switches
- Programmable Logic Controllers
- SQL Developer
- Infrastructure Library (ITIL)
- Software Development Lifecycle (SDLC)
- Microsoft Office
- Google Office Suite
- Adobe Creative Suite
- Apache Web Server
- SEO
- Remedy
- Git GitHub
- JIRA
- Rally User Story Tracking
- Atlassian Confluence
- Social Perceptiveness
- Teamwork and Collaboration
- Team building
- Offshore and Worldwide Communications Experience
- Supervision and leadership
- Cadence Development
- Customer Relations
- Adobe Creative Suite
- Apache Web Server
- SEO
- Remedy
- Git GitHub
- JIRA
- Rally User Story Tracking
- Atlassian Confluence
- Social Perceptiveness
- Teamwork and Collaboration
- Team building
- Offshore and Worldwide Communications Experience
- Supervision and leadership
- Cadence Development
- Customer Relations
Certification
Certified Scrum Master (CSM)
Dec 2022 - March 2023
Field Service Representative Certification | Northrop Grumman
Generation Supply Management System Administrator Certification | Powercosts Inc.
IRIX System Administration I Certification | SGI Headquarters
UNIX System Administration II and Sun Fire V480
Server/Hardware Maintenance Certification | Sun Microsystems
HP Alpha Server Repair Certification | Hewlett-Packard
Cisco IOS Router Configuration Certification | Cisco
Timeline
Scrum Master CSM
DISH
03.2023 - Current
Senior IT Engineering Manager
Finder
02.2022 - 08.2022
IT Engineer
Xcel Energy
07.2021 - 01.2022
Senior IT Systems Analyst
Xcel Energy
08.2014 - 07.2021
IT Systems Analyst
Xcel Energy
08.2008 - 08.2014
Electronic Systems Engineer III
Northrop Grumman
06.2002 - 08.2008
Master of Arts - Web Design And Visual Communications
University of Florida
Master of Science - Business Management
Colorado State University
Bachelor of Science - Engineering Technology
University of Delaware
Certified Scrum Master (CSM)
Dec 2022 - March 2023
Field Service Representative Certification | Northrop Grumman
Generation Supply Management System Administrator Certification | Powercosts Inc.
IRIX System Administration I Certification | SGI Headquarters
UNIX System Administration II and Sun Fire V480
Server/Hardware Maintenance Certification | Sun Microsystems
HP Alpha Server Repair Certification | Hewlett-Packard
Cisco IOS Router Configuration Certification | Cisco
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