John Austin Bryan
Waukee,IA
Summary
Professional Agile practitioner and Certified Scrum Master with track record of driving successful software development projects. Proven experience in leading cross-functional teams and enhancing Agile processes. Known for fostering collaboration and delivering results in dynamic environments, showcasing strong facilitation and problem-solving skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Scrum Master, Certified Scrum Master (CSM)
Wells Fargo Bank
03.2020 - 07.2025
- Worked as Scrum Master on Data Integration project with vendor DocMagic to digitize and automate financial documents.
- Used SAFe scaled agile methodologies to direct 3 scrum/kanban teams and mentored two other teams simultaneously.
- Fostered a collaborative team environment including Product Area Manager, Product Owner, Business Analyst, Tech lead, Developers, and Quality Assurance analysts.
- Managed records and created new stories using Jira, Confluence, and Registry applications.
- Facilitated agile ceremonies while engaging with multiple levels of leadership.
- Taught Agile classes to 100+ employees in the Customer Excellence Data Analytics (CEDA) department.
- Trained/mentored newly hired scrum master employees.
- Collaborated with Product Owner, Product Manager, and leadership to continuously refine backlog.
- Skilled at conflict resolution amongst multiple levels of team members.
- Shielded the development team from outside interruptions and distractions.
Scrum Master, CSM
Wells Fargo Home Mortgage
01.2014 - 03.2020
- Led development scrum teams through agile scrum ceremonies.
- Completed and reported metrics to help increase scrum team velocity and predictability.
- Developed new products/services to meet identified customer needs.
- Worked in collaboration with Product Area Manager (PAM), and Product Owner to refine backlog.
- Used Jira application to create new stories and helped create acceptance criteria.
- Built strong working relationships with multiple business areas.
Business Systems Consultant 4
Principal Financial Group
03.2007 - 01.2014
- Coordinated with compliance team, IT developers, and business areas to implement mandated government reforms for insured medical plans.
- Facilitated HR training sessions on Health Savings Accounts (HSA) for employees to decide if High-Deductible Health plans were their best medical option to choose through open enrollment period.
- Managed IT system changes for HSA’s to enhance customer experience.
- Led work sessions to determine changes as well as establishing a timeline for implementation to ensure compliance with government regulations.
- Developed test strategies, plans, and schedules while maintaining quality standards.
- Supported vendor team calls to address project issues and escalate to engineers if necessary.
- Gathered business requirements through interviews, meetings, and existing documentation.
Education
BBA - Business Administration And Management
University of Iowa
Iowa City, IASkills
- Agile coaching
- Scrum framework expertise
- Conflict resolution
- Team building
- Professionalism
- Team collaboration
- Leading scrum meetings
- Software development lifecycle
- Coaching and mentoring
- Servant leadership
- Agile methodologies
- Team facilitation
Certification
Certified Scrum Master - Scrum Alliance
Timeline
Senior Scrum Master, Certified Scrum Master (CSM)
Wells Fargo Bank
03.2020 - 07.2025
Scrum Master, CSM
Wells Fargo Home Mortgage
01.2014 - 03.2020
Business Systems Consultant 4
Principal Financial Group
03.2007 - 01.2014
BBA - Business Administration And Management
University of Iowa
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