Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Ahmad Ramadan
Open To Work

Ahmad Ramadan

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Shop ManagerE-commerce SupervisorStore ManagerTeam Leader

Work Type

Full TimePart TimeContract Work

Location Preference

On-Site
Location: Chicago, IL
Open to relocation: Yes

Salary Range

$85000/yr - $200000/yr

Important To Me

Career advancementCompany Culture

Summary

Results-oriented Shop Manager with four years of experience in retail operations, including a focused year as E-commerce Supervisor. Proven track record of leading teams, optimizing inventory control processes, and enhancing sales performance both in-store and online.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shop Manager

Stars Group Retail Company
01.2021 - Current
  • Managed day-to-day operations of the retail store ensuring smooth workflow and customer satisfaction
  • Led a team of [5] staff, improving performance through coaching and skills development
  • Implemented inventory control strategies, reducing stock discrepancies
  • Enhanced store layout and window display to align with current trends and boost foot traffic
  • Analyzed sales data to forecast demand and adapt product placement and promotions
  • Coordinated with logistics and warehouse departments to ensure timely stock replenishment
  • Trained new sales associates using tailored programs in customer understanding and salesmanship

E-commerce Supervisor

Stars Group Company
01.2023 - 01.2024
  • Supervised online sales operations including order processing, inventory sync, and customer service
  • Improved website product presentation and worked closely with marketing on digital campaigns
  • Conducted trend analysis and forecasting to align e-commerce offerings with customer demand
  • Optimized logistics for online fulfillment, reducing delivery times and return rates
  • Used analytics tools to measure performance and recommend improvements

Education

High School - Tawjehi

Ahmad toqan high school

College - Mechatronics

Vocational Training Corporation
Amman - Jordan

Skills

  • Operations management in retail
  • Leadership and staff development
  • Inventory oversight
  • Customer service excellence
  • Sales execution strategies
  • E-commerce operations management
  • Logistics planning and coordination
  • Merchandising expertise
  • Data analysis and forecasting skills
  • Communication effectiveness
  • Excel advanced training

Certification

  • Inventory Control & Inventory Management
  • Logistics & Warehouse Management
  • Development of Salesman Skills Training
  • Teamwork & Communication Skills
  • Time Management
  • Reading & Customer Understanding
  • Management Skills & Leadership
  • Analytical Skills
  • Training of Trainers (TOT)
  • Trend Analytics & Forecasting
  • Window & Display Dressing
  • Retail Management Professional (RMP)
  • Professional Management Professional (PMP)

Languages

Arabic: Mother Language
English: Advance

Timeline

E-commerce Supervisor

Stars Group Company
01.2023 - 01.2024

Shop Manager

Stars Group Retail Company
01.2021 - Current

High School - Tawjehi

Ahmad toqan high school

College - Mechatronics

Vocational Training Corporation

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