Ahmad Taleb
Toledo,OH
Summary
Dedicated and versatile professional with a strong background in customer service, team leadership, and entrepreneurial ventures. Proven success as a Member Service Representative, consistently delivering exceptional client experiences and building lasting relationships. Experienced Coaching Assistant with a knack for motivating teams, organizing strategies, and driving performance in high-pressure environments. Entrepreneurial mindset as the owner of a thriving clothing brand, showcasing skills in business development, marketing, and creative design. A results-driven individual with excellent communication, problem-solving, and time management abilities, eager to contribute to dynamic teams and achieve shared goals.
Overview
4
4
years of professional experience
Work History
Clothing Brand Owner
Self Employed Web
Toledo, OH
10.2022 - Current
- Coordinated logistics related to shipping finished goods both domestically and internationally.
- Created a budget to manage costs associated with production and distribution of apparel items.
- Sourced fabrics from reliable suppliers based on cost effectiveness and quality assurance.
- Established relationships with vendors to secure high-quality materials at competitive prices.
- Oversaw design process for new product lines and collections.
- Managed daily operations of the business, including customer service, inventory management, and employee relations.
- Took orders from customers accurately and efficiently.
Member Service Representative
Planet Fitness
Holland, OH
06.2024 - 09.2024
- Greeted customers in a friendly and professional manner.
- Assisted with the opening of new accounts and processed account maintenance requests.
- Provided support to members regarding account inquiries, processing transactions, and resolving issues.
- Answered incoming calls regarding membership benefits and services.
- Handled customer complaints in an efficient and courteous manner.
- Adhered to all applicable policies, procedures, regulations, and laws.
- Verified identity information on new accounts using established procedures.
Coaching Assistant
Total Sports Complex
Rossford, OH
03.2021 - 06.2023
- Assisted coaches in planning and organizing practice sessions.
- Provided support to players by helping them improve their individual skills.
- Monitored team performance during practices and games, providing feedback to the coach when necessary.
- Maintained up-to-date records of player attendance and progress.
- Organized sports equipment for practices and games.
Education
Associate of Science - Biology
Lourdes University
Sylvania, OH05-2028
Skills
- Fashion photography
- Social media marketing
- Sales monitoring
- Communications strategy
- Sales strategy
- Marketing support
- Customer service
- Customer support
- Point-of-sale system
- Relationship building
- Issue resolution
Affiliations
- Soccer player
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Member Service Representative
Planet Fitness
06.2024 - 09.2024
Clothing Brand Owner
Self Employed Web
10.2022 - Current
Coaching Assistant
Total Sports Complex
03.2021 - 06.2023
Associate of Science - Biology
Lourdes University