Results-driven Field Supervisor versed in site management and performance optimization. Highly effective at operating with minimal input and accomplishing project objectives according to budget and timeline requirements. Hardworking Computer Technician with exceptional insight regarding malware, cyber threats and ways to deflect violations from systems and networks. Diligent employee with expertise upgrading networks, software, applications and hardware.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Field Supervisor
Allied Universal Security Services
Seattle, WA
01.2018 - Current
Met with customers to resolve issues and build productive relationships.
Managed workover and completions engineering assignments and operator's completion plan.
Promoted availability of vendor resources through continuous contact and coordination.
Completed site checks and leveraged computerized applications to document or record findings.
Computer Technician
Suddath Relocation Systems Inc - Microsoft Campus
Redmond, WA
06.2023 - 10.2023
Disassembled computer systems to troubleshoot and resolve hardware issues.
Troubleshot devices to identify and solve issues with hardware or software performance.
Installed computers and other devices individually and across networks, testing connections to support proper functioning.
Configured computers to network drivers and connected to printers and other peripheral equipment.
Diagnosed and determined system issues to route for repair.
Updated software versions with patches and new installations to close security loopholes and protect users.
Identified hardware issues caused by component failures using approved diagnostic tools.
Identified and eliminated computer viruses and threats, implementing measures to protect against future data breaches.
Trained users to operate and manage hardware and software.
Installed appropriate security patches to eliminate security vulnerabilities.
Performed functionality testing on various systems and applications to confirm suspected faults and malfunctions.
Coordinated with hardware and software vendors to obtain warranty services, external technical support and replacement products.
Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.
Followed detailed drawings or diagrams to correctly cable server rack.
Amazon Assocatie
Amazon VWA2
Renton , WA
11.2022 - 12.2022
Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets.
Accepted, processed and quickly filled orders.
Security Officer
Securitas Security Services USA
SeaTac, WA
10.2021 - 03.2022
Oversaw daily monitoring and patrolled buildings, grounds and work sites.
Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Patrolled and monitored premises in company vehicle, on bicycle and by foot.
Reported suspicious activities and persons to law enforcement.
Education
Associate of Applied Science - Cybersecurity And Networking
Green River Community College
Auburn, WA
08.2022
Bachelor of Science - Software Development
Green River Community College
Auburn, WA
Skills
Microsoft Outlook
Multi-Factor Authentication
Office Support
Web Site Design
Familiar with programming languages
HTML, CSS and CSS3
Python
Java - Fundamentals
Verbal and Written Communication
Helpdesk Support
Help Desk Assistance
PROJECTS
Battle Ship Game (Python)
Simple Math Calculator (JavaScript - web development)
Poly Clinic & Job Application tracking system (web development)
Certification
1. CISCO - Networking, Basic networking
2. Income Tax Course (2022) - HR Block
Languages
English
Professional
Hindi
Elementary
Urdu
Elementary
Persian
Limited
Pashto
Native/ Bilingual
Dari
Native/ Bilingual
Timeline
Computer Technician
Suddath Relocation Systems Inc - Microsoft Campus
06.2023 - 10.2023
Amazon Assocatie
Amazon VWA2
11.2022 - 12.2022
Security Officer
Securitas Security Services USA
10.2021 - 03.2022
Field Supervisor
Allied Universal Security Services
01.2018 - Current
Associate of Applied Science - Cybersecurity And Networking