I am an IT support and administrative professional who enjoys keeping things organized and running smoothly. I have experience in network setup, troubleshooting, and system maintenance, and I take pride in helping teams communicate better while solving technical issues quickly and effectively.
Overview
2
2
years of professional experience
5
5
Certifications
Work History
Unarmed Security Officer
First Coast Security
Ashburn, Virginia
11.2025 - Current
Conducted regular patrols of assigned areas to deter unauthorized access.
Monitored and enforced CICO Red Zone workflow, ensuring all personnel entering restricted AWS data center areas were properly checked and compliant with security protocols.
Quality Control Point (QCP) Make & Pack
Gate Gourmet
44845 package ct, Dulles 20166, United States
04.2025 - 11.2025
Checked and verified 40–70 flight carts per shift, making sure meals, beverages, and equipment were loaded correctly and ready for flight, helping reduce last-minute fixes and delays
Reviewed the quality, cleanliness, and arrangement of 100+ food and equipment items daily to meet safety and hygiene standards and avoid rejected carts
When I found missing or incorrect items during checks, I contacted the food department, sent the cart back to the floor for completion, and tracked it on my checklist until everything was fixed and verified
Recorded issues and corrections clearly, helping improve accuracy and ensure smooth handoffs between teams
Network Support Assistant
ArabZone Telecom (ISP)
Islamabad, Pakistan
06.2024 - 01.2025
Executed end-to-end network installations for residential and business clients, deploying DSL and point-to-point connections and configuring routers, modems, and wireless devices with public IPs, gateways, SSIDs, and bridge modes.
Installed and maintained network infrastructure, performing structured cabling, ducting, and drilling to deliver reliable, secure connections while adhering to safety standards.
Performed on-site and remote troubleshooting using AnyDesk and UltraViewer, resolving connectivity issues, updating firmware, rebooting devices, and monitoring network stability to minimize downtime.
Conducted routine network maintenance, including ping tests, bandwidth monitoring, cable inspections, and device health checks to ensure consistent performance.
IT Support Assistant
Apache Tech
Islamabad , Pakistan
01.2024 - 06.2024
Performed installations and configurations of computers, laptops, printers, scanners, and peripheral devices, ensuring all systems were operational and compliant with company standards.
Maintained detailed IT inventory records, tracking device ownership, serial numbers, hardware condition, and software updates in the company database, enabling accurate asset management and timely replacement planning.
Coordinated with the procurement department to identify required hardware, software, and consumables, ensuring timely purchase and deployment of IT resources.
Provided administrative and logistical support, assisting with data entry, equipment allocation, and inventory tracking, contributing to streamlined IT operations.
Education
Diploma - Networking And Infrastructure Diploma
PNY Institute of Technology
Islamabad-Pakistan
10-2024
High School Diploma -
Bamistan Boys High School
Kabul-Afghanistan
10-2023
Skills
Technical support
Systems installation
Network troubleshooting
IT and networking support
Microsoft Office (Excel, Word, Outlook)
Inventory tracking and asset control
Logistics coordination and scheduling
Data entry and documentation accuracy
Hardware handling and equipment setup
Communication skills
Hobbies and Interests
Soccer
Coding
Watching documentaries
Volunteer Experience
Norwegian Refugee Council, Assisted in supporting refugees through community outreach, organizing activities, and providing basic services. Gained experience in teamwork, communication, and humanitarian support.
Bilingual Health Coordinator at Planned Parenthood of Metropolitan Washington D.C.Bilingual Health Coordinator at Planned Parenthood of Metropolitan Washington D.C.