
Experienced professional with a strong background in customer service, dispatch operations, and client relations, passionate about driving growth, and building meaningful customer connections. Over nine years in transportation and service roles have honed my communication, negotiation, and problem-solving abilities—skills I’m now applying in sales and business development. Known for delivering exceptional customer experiences, meeting performance targets, and managing high-demand operations with professionalism and precision. I’m eager to leverage my people skills and service-driven mindset to develop client relationships and contribute to revenue growth in the insurance and tech sales industries.
• Efficiently dispatched tow trucks and roadside service drivers to various locations, ensuring timely assistance.
• Provided accurate quotes for services including towing, jump starts, and tire changes to enhance customer satisfaction.
• Monitored job progress and maintained clear communication between customers and drivers, fostering a seamless service experience.
• Managed truck maintenance records and submitted insurance invoices, ensuring operational accuracy at TMK Transportation.
• explain and sign impound contract with new customers
Coordinated safe and reliable transportation for corporate and executive employees in high-demand environments.
Utilized real-time dispatch and route optimization to enhance service efficiency.
• Ensured a professional and discreet service experience, aligned with enterprise standards.
• Provided exceptional customer service by assisting clients with design selection and customization options for personalized apparel.
• Managed in-store communications and order placements, ensuring print accuracy and adherence to quality standards.
• Supported sales growth through effective upselling techniques and fostering repeat customer engagement at Custom Tee's.