Ahmed Abdelrahman
Springfield,VA
Summary
Experienced Strategic Internal Communications and HR Leader with a track record of developing and implementing comprehensive strategies in both federal and private sectors. Demonstrated expertise in crafting executive messaging, digital content, and change communications to foster alignment between employees, culture, and organizational goals. Skilled in utilizing WordPress, Canva, Adobe Creative Suite, video production, and intranet engagement to drive effective communication initiatives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
HR & Internal Communications Manager
Department of Homeland Security
12.2021 - Current
- Led internal communications strategy for 2,000+ employees across multiple departments, including newsletters, town halls, and cultural campaigns.
- Developed quarterly executive video messages, increasing leadership transparency and employee trust by 25%.
- Redesigned intranet homepage (SharePoint) and launched interactive Q&A; blog series, increasing traffic by 35%.
- Created change comms playbook and assets for rollout of new performance system—20% rise in participation and adoption.
- Produced visual content (videos, infographics, banners) using Adobe Premiere, Canva, and Camtasia for agency-wide initiatives.
- Established internal message templates, improving clarity and brand consistency in executive announcements.
- Partnered with DEIB team on inclusive language and storytelling campaigns tied to heritage months and employee spotlights.
- Mentored and led 5-person comms team in managing editorial calendar and project timelines across HR and IT.
HR Employee Engagement Manager
Events DC
10.2019 - 12.2021
- Oversaw internal communication channels including monthly CEO videos, weekly newsletters, and internal blogs.
- Revamped WordPress-based intranet to enhance usability and reduce average search time by 30%.
- Produced multimedia content—infographics, short videos, and GIFs—for open enrollment and wellness campaigns.
- Achieved 92% employee survey participation by creating tailored comms, pulse reminders, and visual highlights.
- Launched new recognition program messaging, including peer spotlights and leadership shoutouts via digital signage.
- Created DEIB communications strategy in collaboration with HR and ERG leaders, increasing engagement by 18%.
- Utilized Adobe InDesign and Canva to develop visual internal campaigns around safety, wellness, and policy changes.
- Mentored 3 junior HR staff in content planning and publishing workflows, enhancing team efficiency.
Human Resources Manager
PDS Tech
01.2019 - 10.2019
- Created full suite of onboarding communications including welcome kits, orientation decks, and email templates.
- Collaborated with IT to develop internal help videos and comms for Microsoft Teams rollout.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Wrote and distributed policy updates with FAQs and manager talking points—100% compliance achieved.
- Produced first-ever HR newsletter, driving consistent updates to distributed teams and reducing support tickets.
- Coordinated communications for organizational realignment, drafted messages and visual change journey roadmap.
- Established calendar for HR events and milestones to align messaging with company priorities.
Human Resources Coordinator
Capital One
06.2016 - 12.2018
- Drafted employee FAQs, email templates, and performance review comms supporting 1,000+ employees.
- Assisted with planning and logistics for quarterly town halls; designed supporting decks and follow-up notes.
- Monitored HR inbox and triaged employee feedback to enhance response accuracy and issue tracking.
- Developed content for onboarding, including welcome videos and first-week resource guides.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Created digital guide for internal processes and contacts, reducing redundant HR inquiries by 40%.
- Supported internal rollout of new recognition system; drafted messaging and leader resources.
Education
MBA - Human Resources Management
Louisiana State University at Shreveport
Shreveport, LA01.2020
Bachelor of Science - Business Administration
George Mason University
Fairfax, VA01.2017
Skills
- Internal Communications
- Employee Engagement
- Digital Storytelling
- Change Management
- SharePoint administration
- WordPress management
- Branding management
- Video Production
- Proficient in Adobe Suite
- Canva proficiency for marketing materials
- HR & Policy Communications
- DEIB Campaigns
- Town Hall Planning
- Project management
Certification
- SHRMCP, in progress
- Certified Notary Public, completed
- First Aid/CPR Certified, completed
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
HR & Internal Communications Manager
Department of Homeland Security
12.2021 - Current
HR Employee Engagement Manager
Events DC
10.2019 - 12.2021
Human Resources Manager
PDS Tech
01.2019 - 10.2019
Human Resources Coordinator
Capital One
06.2016 - 12.2018
Bachelor of Science - Business Administration
George Mason University
MBA - Human Resources Management
Louisiana State University at Shreveport
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