Scott Wiggins
Lenoir City
Summary
A seasoned management professional prepared for role of Branch Chief. Proven ability to enhance branch performance and operational efficiency through strategic planning and leadership. Focuses on team collaboration and achieving results, with strong commitment to adaptability and reliability. Skilled in financial management, team supervision, and policy implementation.
Results-driven leader prepared to excel in branch management. Proven ability to drive organizational success through strategic planning and effective team collaboration. Strong background in operational oversight, financial management, and stakeholder engagement. Known for adaptability, reliability, and consistent focus on achieving goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Branch Chief, Emergency Communications Division
Cybersecurity and Infrastructure Security Agency (CISA), U.S. Department of Homeland Security
02.2023 - Current
- Develop and align plans, strategies, and policies with organizational cyberspace missions, focusing on interoperability, cybersecurity, and resilience governance with national impact
- Lead identification of program gaps and challenges in emergency communications and cybersecurity for Federal, State, Local, Tribal, and Territorial (FSLTT) partners, offering technical assistance and best practices
- Coordinate with CISA, FEMA, DHS Science & Technology Directorate, and external stakeholders to establish secure, interoperable communication capabilities
- Direct technical assistance and voluntary consensus standards development for interoperable communication systems (voice, data, video)
- Serve on agency and interagency advisory boards, promoting awareness of emergency communications policies and managing long-range Division goals
- Supervise staff, set priorities, evaluate performance, and oversee operational reporting, strategic planning, and resource management
Senior Vice President / Assistant Vice President
Federal Engineering
02.2019 - 09.2021
- Company Overview: Federal Engineering, Fairfax, VA
- Drove $2M+ in public safety sales by promoting best practices and interoperability in Project 25, NG911, CAD/RMS, and alerts/warnings systems
- Developed and executed governance programs aligned with SAFECOM continuum, enhancing public safety communications for Federal, State, Local, and Tribal clients
- Assessed organizational operations, identified inefficiencies, and implemented risk management strategies, achieving a 22.5% sales target increase in FY 2020
- Delivered national presentations and briefings on emergency communications solutions
- Federal Engineering, Fairfax, VA
Assistant Vice President
Federal Engineering
05.2015 - 03.2019
- Company Overview: Federal Engineering, Fairfax, VA
- Led $37M+ in public safety communications projects (LMR, NG911, broadband) serving thousands of responders across multiple sectors
- Supported statewide interoperability governance bodies (SIGB/SIEC) and provided strategic guidance to senior officials on telecommunications policy
- Managed cross-functional teams of 12, setting priorities, evaluating performance, and resolving operational challenges
- Authored briefings, white papers, and reports to recommend improvements in safety communications systems
- Federal Engineering, Fairfax, VA
Emergency Communications Subject Matter Expert / Contractor
Emergency Communications Division, CISA, U.S. Department of Homeland Security
06.2011 - 03.2019
- Facilitated strategic planning and delivery of SCIPs, NECP goals, and SAFECOM tools for 20+ states and territories as a trusted advisor
- Designed and led workshops to address interoperability gaps, building consensus among diverse stakeholders
- Provided technical assistance and peer-reviewed NECP drafts and guidance documents
Director of Consulting
Federal Engineering
01.2010 - 01.2015
- Company Overview: Federal Engineering, Fairfax, VA
- Federal Engineering, Fairfax, VA
Division Director (and SWIC)
Emergency Communication Networks, Minnesota Department of Public Safety
01.2007 - 01.2010
Education
Bachelor’s Degree - Business Management
The College of Saint Scholastica
Duluth, MNSkills
- Strategic planning
- Project Management
- Stakeholder engagement
- Branch operations management
- User Needs Assessment
- Policy development
- Procurement Support
- Vendor Negotiation
- System Implementation Oversight
- Governance Development
- Legislative Policy Creation
- Grant Administration
Accomplishments
- International Wireless Communications Exposition (IWCE) Speaker 2014 to 2019
- Association of Public Safety Communications Officers (APCO) Speaker 2017 to 2019 and 2021
- DHS-ECD, National Conference on Emergency Communications, Chicago, Illinois, Speaker April 2009
- National Governors Association Policy Academy on Interoperable Communications: Focus on Governance Speaker, New Orleans, Louisiana, January 2009 and Minneapolis, Minnesota, July 2009
- DHS-ECD, NGA SWIC National Conferences Speaker, San Diego, Boston and Salt Lake City
Job Related Training
Webinars: Cybersecurity, NG911, CAD/RMS, LMR, LTE for LMR, Microwave Communications, COMU, ICS, NIMS, Encryption, Radio Programming, Governance, FirstNet, Priority Telecom Services
Professional Presentations
- IWCE Speaker (2014-2019)
- APCO Speaker (2017-2019, 2021)
- DHS-ECD National Conference, Chicago, IL (04/01/09)
- NGA Policy Academy, New Orleans, LA (01/01/09) & Minneapolis, MN (07/01/09)
- DHS-ECD NGA SWIC Conferences, San Diego, Boston, Salt Lake City
Memberships Affiliations
- Founder, National Council of Statewide Interoperability Coordinators (NCSWIC)
- Member, APCO & NENA (2017-2021)
- Member, DHS FEMA TCL Technical Working Group
- Member, DHS-ECD NECP Goals & MOU Guide Working Groups
- Appointed Member, FCC ERIC Technical Advisory Group
Schedule A Eligible
True
Personal Information
Citizenship: US Citizen
Certification
Completed several webinars covering cybersecurity, NG911, CAD/RMS, LMR, LTE for LMR, Microwave communications, COMU, ICS, NIMS, Encryption, Radio Programming, Governance, FirstNet and Priority Telecomm Services.
Affiliations
- Founder, National Council of Statewide Interoperability Coordinators - https://www.cisa.gov/safecom/NCSWIC
- APCO and National Emergency Number Association (NENA) Member 2017 to 2021 DHS, Federal Emergency Management Agency (FEMA), Target Capabilities List (TCL), Technical Working Group (TWG) member
- DHS-ECD, National Emergency Communications Plan Goals Working Group Member
- DHS-ECD, Memorandum of Understanding Guide Working Group Member
- Federal Communications Commissioner ERIC Technical Advisory Group Appointed Member
Timeline
Branch Chief, Emergency Communications Division
Cybersecurity and Infrastructure Security Agency (CISA), U.S. Department of Homeland Security
02.2023 - Current
Senior Vice President / Assistant Vice President
Federal Engineering
02.2019 - 09.2021
Assistant Vice President
Federal Engineering
05.2015 - 03.2019
Emergency Communications Subject Matter Expert / Contractor
Emergency Communications Division, CISA, U.S. Department of Homeland Security
06.2011 - 03.2019
Director of Consulting
Federal Engineering
01.2010 - 01.2015
Division Director (and SWIC)
Emergency Communication Networks, Minnesota Department of Public Safety
01.2007 - 01.2010
Completed several webinars covering cybersecurity, NG911, CAD/RMS, LMR, LTE for LMR, Microwave communications, COMU, ICS, NIMS, Encryption, Radio Programming, Governance, FirstNet and Priority Telecomm Services.
Bachelor’s Degree - Business Management
The College of Saint Scholastica
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