Hi, I’m
AHMED ABDELRAHMAN
Zephyrhills,FL
Summary
Result-driven sales professional with 14 years of overseas experience and an additional year of operations experience in the USA across the medical, industrial, specialty and bulk gases sectors, as well as the oil and gas, and chemicals and plastics industries. Skilled in driving revenue growth, building strong client relationships, and delivering technical solutions tailored to customer needs. Proven ability to streamline operations, optimize workflows, and support cross-functional teams to achieve business objectives.
Overview
14
years of professional experience
1
Certification
Work History
MATHESON TRI GAS
Warehouse Clerk
01.2025 - 10.2025
Job overview
- Operated forklift and pallet jacks for efficient inventory movement.
- Processed incoming shipments, verifying accuracy against packing slips.
- Maintained accurate inventory records using warehouse management systems.
- Implemented safety protocols, reducing workplace incidents and improving compliance.
- Coordinated with shipping department to ensure timely order fulfillment.
- Kept warehouse up to safety and health regulations at all times.
- Provided excellent customer service by addressing inquiries about product availability and shipment status promptly.
- Improved inventory accuracy with consistent cycle counting and data entry into the warehouse management system.
- Managed day-to-day operations of warehouse to keep everything running smoothly.
- Managed incoming shipments by verifying product details against purchase orders, ensuring accurate inventory levels.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Processed required paperwork to expedite handling of shipped and received goods.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Delta Group Gases
Marketing & Sales Manager
05.2023 - Current
Job overview
- Developed and executed comprehensive marketing strategies to increase brand visibility and market share.
- Analyzed market trends and customer needs to inform product development and sales initiatives.
- Managed key client relationships, ensuring high levels of satisfaction and ongoing business growth.
- Trained and mentored junior team members on effective sales techniques and marketing principles.
- Coordinated with product management to align promotional efforts with product launches and updates.
- Streamlined reporting processes for sales performance, enhancing data accuracy and decision-making speed.
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
- Enhanced team collaboration through regular communication channels, fostering a positive work environment where ideas could flourish.
- Led crisis management team and provided quick turnaround solutions.
Delta Group Gases
Marketing & Sales Team Lead
03.2019 - 04.2023
Job overview
- Led sales team to exceed quarterly targets through strategic planning and effective resource allocation.
- Developed training programs to enhance team performance and improve product knowledge.
- Analyzed market trends to identify growth opportunities and adjust sales strategies accordingly.
- Established strong relationships with key clients, enhancing loyalty and repeat business opportunities.
- Increased sales revenue by implementing targeted sales strategies and team training sessions.
- Expanded client base by fostering strong relationships and delivering exceptional customer service.
ABCO United for Plastics & Chemicals
Customers Relationship Section Head
06.2018 - 03.2019
Job overview
- Led cross-functional teams to enhance production efficiency and quality standards.
- Managed project timelines, ensuring alignment with strategic organizational goals and resource allocation.
- Collaborated with supply chain partners to improve inventory management and reduce lead times.
- Ensured compliance with industry regulations by conducting regular audits and implementing corrective actions as needed.
- Managed budgets and resources effectively, ensuring optimal allocation of funds and personnel.
- Increased customer satisfaction rates by refining products/services based on feedback received from clients.
- Optimized workflow processes for increased efficiency, resulting in reduced turnaround times for deliverables.
- Contributed to the successful expansion of the business by proactively identifying new market opportunities and developing strategies for penetration.
Air Supply Group for Specialty & Industrial Gases
Customer Relationship Manager
07.2015 - 05.2018
Job overview
- Cultivated strong customer relationships to enhance satisfaction and retention.
- Implemented effective communication strategies to address client inquiries and concerns promptly.
- Developed tailored solutions for clients, aligning services with specific needs and goals.
- Trained and mentored junior staff on best practices in customer engagement and relationship management.
- Oversaw account management processes to ensure timely fulfillment of client requirements and expectations.
- Managed customer relations on ongoing basis to maximize customer retention.
- Analyzed customer feedback to improve products and services, resulting in increased overall satisfaction levels.
- Delivered superior customer service to strengthen relationships and drive future business revenue.
- Developed long-term relationships with customers through personalized interactions, ensuring loyalty and repeat business.
- Delivered exceptional after-sales support by maintaining regular contact with clients, ensuring their continued satisfaction with purchased products or services.
- Assisted customers with opening accounts and signing up for new services.
Air Supply Group for Specialty & Industrial Gases
Customer Relationship Coordinator
01.2014 - 06.2015
Job overview
- Developed and implemented strategic initiatives to improve client engagement and satisfaction levels.
- Coordinated cross-functional communication between departments to enhance customer relationship management.
- Managed customer inquiries and resolved issues efficiently, ensuring timely follow-up and support.
- Collaborated with sales teams to align strategies that meet client needs and market demands.
- Increased revenues and supported business goals by developing public relations strategies and campaigns.
- Supported public relations managers with writing, researching and preparation of materials
- Built and maintained positive relationships with public by utilizing strategic plans.
Air Supply Group for Specialty & Industrial Gases
Sales Executive
09.2011 - 12.2013
Job overview
- Executed sales strategies to achieve quarterly revenue targets in competitive market environments.
- Developed and maintained relationships with key clients, enhancing customer satisfaction and retention.
- Conducted market research to identify emerging trends and opportunities for growth within specialty gas sector.
- Delivered product presentations and demonstrations, effectively communicating technical specifications and benefits to customers.
- Analyzed sales data to inform strategic decisions, optimizing pricing models and promotional campaigns for profitability.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Education
Pharos University in AlexandriaAlexandria, Egypt
Bachelor of Business Administration and Financial Sciences from Marketing Department
Skills
- Sales tracking
- Sales presentations
- Competitor analysis
- Leads prospecting
- Contract negotiations
- CRM management
- Account development
- Sales and prospect management
- Team leadership
- Business growth and retention
- B to B sales
Certification
- Hazardous Waste Tier I - MATHESON - 1/7/2025
- Hazardous Waste Tier II - MATHESON - 1/7/2025
- DOT Basic - MATHESON - 2/12/2025
- CGMP-1 - MATHESON - 1/7/2025
Languages
English
Professional Working
Arabic
Native or Bilingual
Timeline
Warehouse Clerk
MATHESON TRI GAS
01.2025 - 10.2025
Marketing & Sales Manager
Delta Group Gases
05.2023 - Current
Marketing & Sales Team Lead
Delta Group Gases
03.2019 - 04.2023
Customers Relationship Section Head
ABCO United for Plastics & Chemicals
06.2018 - 03.2019
Customer Relationship Manager
Air Supply Group for Specialty & Industrial Gases
07.2015 - 05.2018
Customer Relationship Coordinator
Air Supply Group for Specialty & Industrial Gases
01.2014 - 06.2015
Sales Executive
Air Supply Group for Specialty & Industrial Gases
09.2011 - 12.2013
Pharos University in Alexandria
Bachelor of Business Administration and Financial Sciences from Marketing Department