Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Cynthia Aguilar

Indio,CA

Summary

Goal-driven Assistant Store Manager with 15 year record of accomplishment in exceeding revenue and profit goals while controlling inventory shrinkage and loss percentages. Experienced in monitoring inventory levels, overseeing merchandising and coordinating stock rotation to minimize obsolescence. Enthusiastic, industrious and diligent management paired with skill and fortitude to thrive in dynamic, customer-centric work settings

Overview

19
19
years of professional experience

Work History

Assistant Store Manager/Warehouse Inventory Clerk

Walgreen's Pharmacy
Indio, CA
02.2018 - Current
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Coordinated with vendors to secure product availability at competitive prices.
  • Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
  • Organized weekly meetings with department heads to review progress on key objectives.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.

Assistant Store Manager

Burlington
Indio, CA
10.2015 - 01.2019
  • Structured HR consulting services to support clients during organizational developments and changes.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Delegated work to staff, setting priorities and goals.

Assistant Store Manager

The Children's Place
Palm Desert, CA
03.2010 - 10.2015
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Oversaw coaching and guidance of store employees to foster advancement in work operations.
  • Reviewed inventory and sales records to prepare reports for management and budget departments.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

Receptionist Administrator

Benny's Auto Repair
Indio, CA
08.2005 - 02.2010
  • Greeted visitors and customers warmly, offering refreshments as appropriate.
  • Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
  • Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
  • Managed the distribution of incoming mail, faxes, and packages.
  • Assisted with administrative tasks such as data entry into company databases.
  • Created spreadsheets to track customer information such as contact details and preferences.
  • Developed strong relationships with vendors in order to secure favorable pricing for office supplies.
  • Maintained an organized filing system for all employee records in compliance with legal regulations.
  • Analyzed financial activities of department to share budgetary input with managers.

Education

Associate of Arts - Early Childhood Education

College of The Desert
Palm Desert, CA
08-2018

Skills

  • Supervision and training
  • Problem-solving aptitude
  • Management Team Building
  • Revenue Growth
  • Staff hiring
  • Team Leadership
  • Inventory Management
  • Schedule Management
  • Sales Tracking
  • Customer experience
  • Customer Service Management
  • Store Opening and Closing
  • Pricing and Markdowns
  • Team Building and Leadership
  • Hiring and Training
  • Motivational Techniques
  • Inventory Control
  • Customer Service
  • Microsoft Office Suite

Accomplishments

  • Employee of the Month
  • Top Sales Manager

Languages

Spanish
Native/ Bilingual

Timeline

Assistant Store Manager/Warehouse Inventory Clerk

Walgreen's Pharmacy
02.2018 - Current

Assistant Store Manager

Burlington
10.2015 - 01.2019

Assistant Store Manager

The Children's Place
03.2010 - 10.2015

Receptionist Administrator

Benny's Auto Repair
08.2005 - 02.2010

Associate of Arts - Early Childhood Education

College of The Desert

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Cynthia Aguilar