Retail professional with extensive experience in cash register operations, merchandise stocking, and customer service. Strong organizational skills and punctuality enhance team effectiveness. Proven track record in payment processing and sales, focusing on customer relationship building and compliance. Experienced in training junior staff to improve performance and achieve organizational objectives.
Overview
3
3
years of professional experience
Work History
Cashier
Tortina
Melvindale
07.2023 - 06.2025
Processed customer transactions efficiently at Tortina's point-of-sale system.
Maintained accurate cash register and balanced drawers at the end of shifts.
Assisted customers with product inquiries and provided excellent service.
Collaborated with team members to maintain a clean and organized workspace.
Trained new cashiers on register operations and customer service techniques.
Monitored product expiration dates and removed outdated items from the shelves.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Accepted cash and credit card payments, issued receipts and provided change.
Operated cash register or POS system to receive payment by cash, check and credit card.
Greeted customers and answered any questions they had about the store's products and services.
Stocked shelves with merchandise when needed.
Helped customers find specific products, answered questions, and offered product advice.
Delivered high level of customer service to patrons using active listening and engagement skills.
Trained new team members in cash register operation, stock procedures, and customer services.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Processed sales transactions to prevent long customer wait times.
Lifeguard
Ford Community & Performing Arts Center
Dearborn
07.2022 - 07.2024
Monitored pool area to ensure safety of all patrons.
Enforced facility rules and regulations for safe swimming practices.
Assisted in emergency response by performing first aid and CPR.
Conducted routine inspections of pool equipment and facilities.
Communicated effectively with guests to provide a welcoming environment.
Collaborated with team members to maintain cleanliness and organization.
Educated patrons on water safety and swim techniques during sessions.
Attended regular training sessions to stay updated on safety procedures.
Enforced all safety regulations and posted rules for patrons.
Monitored swimmers to ensure safety in the pool area.
Performed emergency rescues when necessary.
Performed regular cleaning and maintenance of pool equipment.
Cleaned, brushed and vacuumed pool to keep clean.
Used training and medical supplies to examine injured people and administer first aid.
Filled out incident and accident reports and submitted to supervisor.
Patrolled to identify anyone needing assistance and offered immediate care.
Stocker
MyLocker
Detroit
06.2023 - 07.2023
Stocked shelves with merchandise to ensure product availability.
Organized inventory in the stockroom for efficient retrieval.
Assisted customers in locating products on the sales floor.
Maintained cleanliness and organization of work areas.
Maintained neat, safe and orderly workspace to prevent accidents and injuries.
Stocked shelves with new merchandise and checked for outdated or damaged items.
Stocked shelves with newly arrived products.
Lifted materials of varied weights on regular basis.
Provided customer service by answering questions about product location, price and availability.
Organized storage areas for efficient use of space.
Ensured that all products were labeled properly before stocking the shelves.
Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
Removed outdated products from shelves in accordance with company policy.
Inspected stock for damage or defects and reported issues to management.
Lead Student Ambassador, Enrollment Services at University of Michigan-DearbornLead Student Ambassador, Enrollment Services at University of Michigan-Dearborn