Ahmed Alawash
Dearborn Heights,MI
Summary
Results-driven professional specializing in customer service and logistics management. Demonstrated ability to multitask while ensuring exceptional time management. Strong mechanical problem-solving skills enhance client relationship development.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
3
3
years of professional experience
Work History
Pharmaceutical Delivery Manager
RX Express
06.2024 - Current
- Oversee logistics and scheduling for timely delivery of pharmaceutical products
- Manage staff assignments, ensuring efficiency and compliance with safety regulations
- Build strong client relationships through reliable communication and service
Sales Associate
Harbor Freight
02.2024 - 06.2024
- Assist customers with product selection and provide knowledgeable recommendations
- Maintain store organization and ensure merchandise is well-displayed
- Provide customer support on tools and equipment, building trust and repeat business
Supervisor
Tim Hortons
03.2023 - 10.2023
- Supervised daily operations to ensure smooth workflow and customer satisfaction
- Trained new staff on service standards and operational procedures
- Monitored cash handling procedures for accuracy and security compliance
Education
Associate of Science - Mechanical Engineering
Henry Ford College
Dearborn, MISkills
- Mechanical repair and diagnostics
- Logistics and operations management
- Team leadership and supervision
- Customer service and sales
- Microsoft Office proficiency
- Communication and organizational skills
- Project management
- Customer complaint handling
- Incident management
Technical And Mechanical Experience
- Performed maintenance and repairs for friends and family including brakes, suspension systems, rotors, AC condensers, and oil changes
- Successfully rebuilt a Nissan 350Z project car from the ground up, gaining advanced hands-on mechanical knowledge
- Applied diagnostic and problem-solving skills to identify and fix mechanical issues efficiently
Timeline
Pharmaceutical Delivery Manager
RX Express
06.2024 - Current
Sales Associate
Harbor Freight
02.2024 - 06.2024
Supervisor
Tim Hortons
03.2023 - 10.2023
Associate of Science - Mechanical Engineering
Henry Ford College