Hi, I’m
Ahmed Almadhaji
Dearborn,MI
Summary
Proven Administrative Officer with a track record of enhancing document retrieval processes and maintaining high levels of office inventory at Dr. Ensaf Sallam Dental Clinic. Excelled in customer service at Sabafon, improving client relations and data integrity. Skilled in documentation control and policy modification, demonstrating both strong analytical abilities and interpersonal skills.
Overview
21
years of professional experience
Work History
Dr- Ensaf Sallam Dental clinic Santa, YE
Administrative Officer
09.2013 - 08.2024
Job overview
- Directed customer inquiries to appropriate department personnel.
- Developed new filing systems to improve accuracy of document retrieval processes.
- Monitored office inventory to maintain supply levels.
- Compiled data for statistical analysis and reporting purposes.
Sabafon company for telecomeSana'a , YE
Customer Service Executive
04.2006 - 10.2009
Job overview
- Processed orders accurately and efficiently in accordance with company policies.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Developed strong relationships with customers by providing knowledgeable advice on products and services.
Sabafon company for telecomeSana'a , YE
Data Entry Clerk
07.2003 - 04.2006
Job overview
- Maintained confidentiality of sensitive information.
- Reviewed data for deficiencies or errors, corrected any incompatibilities and checked output.
- Followed up on pending tasks until completion.
Education
Training And Rehabilitation CenterSana'a - Yemen
Diploma from Professional Employee
02-2024
Training And Rehabilitation CenterSana'a - Yemen
Diploma from Business Management
01-2024
Modern British InstituteSana'a - Yemen
Diploma
01-2012
Almoheet InstituteSana'a - Yemen
Secretarial Diploma
01-2002
Al-Maafer SchoolTaiz - Yemen
High School Diploma
04-1996
Skills
- working under pressure
- Ability to make decisions
- Fast printing
- Using Microsoft applications
- Work in a team or individually
- Communication
- Negotiation
- Teambuilding
- WRITING PROPOSALS
Timeline
Administrative Officer
Dr- Ensaf Sallam Dental clinic
09.2013 - 08.2024
Customer Service Executive
Sabafon company for telecome
04.2006 - 10.2009
Data Entry Clerk
Sabafon company for telecome
07.2003 - 04.2006
Training And Rehabilitation Center
Diploma from Professional Employee
Training And Rehabilitation Center
Diploma from Business Management
Modern British Institute
Diploma
Almoheet Institute
Secretarial Diploma
Al-Maafer School
High School Diploma
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