Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ahmed Amin

Newport Beach,CA

Summary

Dynamic and results-oriented management professional with a proven background in both the hospitality and retail industries. Experienced in overseeing restaurant operations, driving sales performance, and leading cross-functional teams to achieve business goals. Skilled in staff training, customer service, and operational efficiency, with a strong ability to adapt to fast-paced environments. Known for a hands-on leadership style, strategic thinking, and a focus on delivering consistent results and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Sales and Marketing Manager

Good Shepherd LLC
06.2023 - 02.2025
  • Analyzed sales and marketing data for improved strategies.
  • Conducted market research to identify new business opportunities and stay ahead of industry trends.
  • Improved brand visibility with well-executed promotional campaigns and engaging social media content.
  • Enhanced team collaboration through regular communication channels, fostering a positive work environment where ideas could flourish.
  • Built relationships with customers and community to establish long-term business growth.

Clothing Sales Associate

Custom Station
01.2023 - 05.2023
  • Maintained a clean and organized store environment for optimal customer experience and ease of locating merchandise.
  • Restocked shelves and organized displays in alignment with merchandising standards.
  • Provided personalized styling advice, helping customers create complete outfits, which boosted sales of accessory items.

Museum Aide

Kalamazoo Valley Museum
05.2022 - 12.2022
  • Maintained an orderly and welcoming environment through regular cleaning and maintenance tasks in the galleries.
  • Assisted in the preservation of artifacts by carefully handling and storing items according to museum guidelines.
  • Enhanced visitor experience by providing informative and engaging guided tours.

Restaurant Supervisor

Campus Wok
01.2020 - 04.2022
  • Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
  • Improved customer satisfaction by ensuring consistent quality of food and service.
  • Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
  • Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
  • Hired, trained and mentored staff to meet and exceed high quality standards.

Education

Associate of Applied Science - Business Administration

Kalamazoo Valley Community College
Kalamazoo, MI
05-2026

No Degree - Electromechanical Engineering

Faculty of Engineering, Alexandria University
Egypt
06-2018

Skills

  • Team leadership
  • Business growth and retention
  • Sales tracking
  • Staff development
  • Strategic planning
  • Customer service
  • Marketing planning
  • Social media management

Languages

English
Full Professional
Arabic
Native or Bilingual

Timeline

Sales and Marketing Manager

Good Shepherd LLC
06.2023 - 02.2025

Clothing Sales Associate

Custom Station
01.2023 - 05.2023

Museum Aide

Kalamazoo Valley Museum
05.2022 - 12.2022

Restaurant Supervisor

Campus Wok
01.2020 - 04.2022

Associate of Applied Science - Business Administration

Kalamazoo Valley Community College

No Degree - Electromechanical Engineering

Faculty of Engineering, Alexandria University

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Ahmed Amin