Ahmed Chougui
36550 Stockport Mill Dr,OH
Summary
Dynamic professional with a proven track record at DoorDash, excelling in quick decision-making and strong navigation skills. Successfully enhanced customer satisfaction through efficient delivery and professional interactions. As a Managing Owner at MALAB INC, implemented strategic initiatives that improved operational efficiency and customer engagement. Reliable and safety-conscious, committed to excellence in service delivery.
Overview
21
21
years of professional experience
Work History
Dasher
DoorDash
01.2026 - Current
- Navigated delivery routes efficiently to ensure timely order fulfillment.
- Utilized mobile application for real-time order updates and communication.
- Maintained high customer satisfaction through professional interactions and prompt service.
- Adapted quickly to changing schedules and delivery demands.
Gas Station Lead
Sunoco Gas Station
Euclid, OH
12.2007 - 01.2024
- Supervised daily operations, ensuring compliance with safety standards and company policies.
- Trained and mentored staff on customer service best practices and operational procedures.
- Managed inventory levels, coordinating timely restocking of fuel and convenience store items.
- Implemented process improvements to enhance efficiency in fuel dispensing and store operations.
Managing Owner
MALAB INC
Euclid, OH
12.2007 - 01.2024
- Oversaw daily operations, ensuring efficiency and quality in service delivery.
- Developed strategic initiatives to enhance customer engagement and retention.
- Managed financial forecasting and budget allocation for operational excellence.
- Implemented process improvements that streamlined workflows across departments.
Gas Station Clerk
Marathon Gas Station
Cleveland, OH
06.2005 - 12.2007
- Processed customer transactions efficiently at point-of-sale terminals.
- Maintained inventory levels and organized stock displays for optimal customer access.
- Assisted customers with inquiries and provided product recommendations to enhance satisfaction.
- Ensured compliance with safety protocols and maintained cleanliness of the gas station environment.
Education
Associate of Applied Science -
Cuyahoga Community College
Cleveland, OHSkills
- Quick decision making
- Patience and tolerance
- Reliability and punctuality
- Safety awareness
- Cash handling proficiency
- Strong navigation skills
Languages
Arabic
Native or Bilingual
French
Full Professional
Timeline
Dasher
DoorDash
01.2026 - Current
Gas Station Lead
Sunoco Gas Station
12.2007 - 01.2024
Managing Owner
MALAB INC
12.2007 - 01.2024
Gas Station Clerk
Marathon Gas Station
06.2005 - 12.2007
Associate of Applied Science -
Cuyahoga Community College