Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Ahmed Chowdhury

Buffalo,NY

Summary

Tech-savvy and detail-oriented professional with a strong background in IT support, customer service, and data management. I have experience in C++ programming, Microsoft VB, C#, and HTML5. Certified in CompTIA IT Fundamentals, Google IT Support, and Google IT Automation with Python. Skilled in troubleshooting, systems analysis, and team collaboration, with experience in customer engagement and technical training. Equipped with a solid educational foundation in Business Administration and Computer Information Systems. Committed to continuous learning and delivering high-quality solutions in dynamic, fast-paced environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Delivery Driver

Self Employed
Buffalo, NY
10.2021 - Current
  • Picking up food from the restaurant and delivering it to the customer’s location.

Warehouse Associate

Amazon.com LLC
Lancaster, NY
04.2019 - 09.2021
  • Working inside an Amazon warehouse receiving and processing customer returns.
  • Training new hires, teaching the task in an appropriate way.

Passenger Service Agent

Pax Assist Inc
Jamaica, NY
12.2017 - 09.2018
  • Assist in lifting passengers requiring assistance in and out of carts and/or aircraft passenger seats.

Passenger Service Agent

AirServ Corp
Jamaica, NY
06.2017 - 11.2017
  • Assist in lifting passengers requiring assistance in and out of carts and/or aircraft passenger seats.
  • Establish and maintain effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.

Education

Business Administration -

Erie Community College
Buffalo, NY

Computer Information Systems -

Buffalo State University
Buffalo, NY

Skills

  • Applications software
  • C
  • Microsoft VBNet (C#)
  • HTML 5
  • Systems analyst
  • Writing programming
  • Data management
  • Customer engagement

Certification

  • CompTIA IT Fundamentals certificate
  • Google IT Certification
  • Google IT Automation with Python

References

Upon Request

Timeline

Delivery Driver

Self Employed
10.2021 - Current

Warehouse Associate

Amazon.com LLC
04.2019 - 09.2021

Passenger Service Agent

Pax Assist Inc
12.2017 - 09.2018

Passenger Service Agent

AirServ Corp
06.2017 - 11.2017

Business Administration -

Erie Community College

Computer Information Systems -

Buffalo State University

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