Ahmed Elhelbawi
Cary,NC
Summary
Professional technician with high standards and focus on achieving results. Skilled in troubleshooting, repair, and preventive maintenance for variety of systems and equipment. Strong team collaborator who adapts to changing needs and ensures reliability. Known for problem-solving abilities, mechanical aptitude, and effective communication skills.
Overview
19
19
years of professional experience
Work History
Maintenance Technician
Cortland at RTP
01.2024 - Current
- Preparing apartments for move-in by diagnosing, troubleshooting, and repairing heating, ventilation and air conditioning (HVAC) units; appliances, outlets, and light fixtures; plumbing, carpentry, and locks
- Complete assigned work orders generated from requests for service in a timely manner
- Follow the planned preventative maintenance schedule and follow up with residents after repairs are complete
- Being proactive in diagnosing the issues with the property and providing solutions that are in accordance with established policies, standards, and code requirements
- Identifying areas for improvement and provides suggestions to improve overall efficiency and productivity
GIS Technician
NC Department of Public Safety
01.2022 - 01.2024
- Digitized building footprints from aerial photos for emergency response and concerns
- Created effective maps, charts and other images based on project-specific requirements
- Collected, compiled, and maintained GIS data sets for inclusion in maps
- Generated data layers, tables and reports for use by corporate and government clients
HVAC Technician Helper
United Heating & Cooling
01.2021 - 01.2022
- Assisted in installing new AC units including condenser unit, Furnace, coil, blower, ducts, and thermostat
- Assisted in troubleshooting and repairing AC units including replacing capacitors, unclogging drains, replacing fans, recharging the system, replacing control boards, looking for and repairing leaks
Geo Technician
TM Engineering Inc.
01.2019 - 01.2021
- Monitored operations of construction companies for land use, soil compacting, and adherence to land use codes at multiple construction sites simultaneously
- Gathered samples from construction sites and conducted scientific tests on samples
- Recorded test data, photographed construction sites, compiled images for reports
- Communicated finding with contractors onsite as well as clients
- Installed and maintained field testing equipment
Sales Representative
RDU Auto Sales
01.2015 - 01.2019
- Sold pre-owned automobiles, financing, and warranty products
- Ensured vehicles were inspected and mechanically sound, ordered parts, scheduled repairs
- Assigned work to team members, addressed performance issues, trained new hires
Service Advisor
Anchor Auto Sales & Service
01.2006 - 01.2015
- Managed fast-paced auto shop servicing dealer-owned and external customer vehicles
- Oversaw technicians work, ordered parts, ensured repairs were done in a timely manner
- Estimated repairs costs including parts and labor, explained repairs/charges to customers
- Performed NC state inspection on vehicles as needed to assist technicians.
Education
Certified Apartment Maintenance Technician (CAMT) -
Wake Tech Community College
EPA Universal
Wake Technical Community College
Raleigh, NCAssociate in Applied Science - Computer Information Systems
Angelina College
Lufkin, TXSkills
- Preventive Maintenance
- Building maintenance
- Mechanical troubleshooting
- Troubleshooting skills
- Parts replacement
- Equipment installation
- Apartment maintenance
- Service-oriented mindset
Timeline
Maintenance Technician
Cortland at RTP
01.2024 - Current
GIS Technician
NC Department of Public Safety
01.2022 - 01.2024
HVAC Technician Helper
United Heating & Cooling
01.2021 - 01.2022
Geo Technician
TM Engineering Inc.
01.2019 - 01.2021
Sales Representative
RDU Auto Sales
01.2015 - 01.2019
Service Advisor
Anchor Auto Sales & Service
01.2006 - 01.2015
Associate in Applied Science - Computer Information Systems
Angelina College
Certified Apartment Maintenance Technician (CAMT) -
Wake Tech Community College
EPA Universal
Wake Technical Community College
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