Ahmed Hafez

• Provide exceptional patient care by ensuring medication safety, accuracy, and compliance with regulatory standards.
• Assist in managing pharmacy operations, including workflow coordination, inventory control, and quality assurance.
• Deliver patient counseling, medication therapy management, and support for chronic and specialty conditions.
• Collaborate with the pharmacy team to enhance customer service, patient safety, and adherence to company policies.
• Adapt to dynamic retail pharmacy settings, identifying opportunities for improvement and implementing effective solutions.
• Promote a culture of compassion, teamwork, and excellence to improve patient outcomes and differentiate CVS Health.

• Assisted in administrative operations within the Dean’s Office to ensure smooth departmental functioning.
• Contributed to the AACSB reaccreditation project by supporting data collection, documentation, and reporting.
• Managed administrative tasks, including grading, scheduling, record-keeping, and student database management.
• Served as a liaison between faculty and students, addressing academic concerns and ensuring policy compliance.

• Led strategic initiatives to drive the adoption of advanced technology solutions in LASIK refractive surgeries and advanced cataract procedures in KSA, aligning with Alcon’s mission to improve vision worldwide.
• Organized fitting sessions in collaboration with sales, marketing, and education teams to support Eye Care Professionals (ECPs), driving revenue growth and market alignment.
• Built and maintained strong relationships with key ECPs, providing expert technical support to enhance brand loyalty, market positioning, and industry leadership.
• Developed and executed joint business plans, leveraging market insights to drive strategic initiatives and strengthen partnerships with key customers.

• Led the adoption of Alcon’s cutting-edge ophthalmic cataract products, advancing ophthalmic care across KSA and the Gulf markets for the world’s largest ophthalmic solutions manufacturer.
• Built and maintained strong relationships with leading ophthalmology centers and hospitals, frequently traveling to remote areas to provide hands-on support.
• Provided surgical and technical expertise during over 10,000 ophthalmic procedures, offering in-depth product knowledge and real-time assistance.
• Conducted comprehensive training sessions for operating room staff, ensuring proper preparation and use of Alcon ophthalmic equipment.
• Successfully launched new surgical ophthalmic products in a highly competitive market, driving significant sales growth and increasing adoption among surgeons and hospital personnel.

• Led the adoption of Alcon’s cutting-edge ophthalmic cataract products, advancing ophthalmic care across KSA and the Gulf markets for the world’s largest ophthalmic solutions manufacturer.
• Built and maintained strong relationships with leading ophthalmology centers and hospitals, frequently traveling to remote areas to provide hands-on support.
• Provided surgical and technical expertise during over 10,000 ophthalmic procedures, offering in-depth product knowledge and real-time assistance.
• Conducted comprehensive training sessions for operating room staff, ensuring proper preparation and use of Alcon ophthalmic equipment.
• Successfully launched new surgical ophthalmic products in a highly competitive market, driving significant sales growth and increasing adoption among surgeons and hospital personnel.

Promoting Cardio-vascular medications for Heart Failure & Hypertension.

Maintained lines of communication with patients, providing instructions and general support Dispensed prescriptions daily.