Summary
Overview
Work History
Education
Skills
Timeline
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Dillon Moran

Newtown Square

Summary


Professional pharmacist with extensive experience in managing pharmacy operations and leading teams to achieve optimal results in a retail setting. Longstanding work-relationship with CVS Health specializing in patient education, immunizations, prescription verification, managing budgetary concerns and excellent customer service. Adept at ensuring regulatory compliance, optimizing inventory management, and hiring/training staff, as well as developing future leaders. Strong focus on collaboration, adaptability, and delivering consistent outcomes. Proven track record in workflow optimization contributing to significant improvement in patient satisfaction, safety and efficiency.


Overview

7
7
years of professional experience

Work History

Pharmacy Manager

CVS Health
12.2022 - 12.2024
  • Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
  • Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Managed budgetary responsibilities, controlling expenses to optimize profitability without compromising patient safety.
  • Played an active role in the hiring process, identifying top talent that contributed to the team''s success in providing outstanding pharmaceutical care services.
  • Improved pharmacy operations to exceed business and customer service metrics at a high-volume underperforming store.

Staff Pharmacist

CVS Health
08.2022 - 12.2022
  • Verified prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
  • Supported clinical services such as immunizations administration specifically running vaccine clinics, leading to increased accessibility for patients in need.
  • Resolved insurance rejections, prior authorizations, billing issues to help ensure medication compliance from patients.

Pharmacy Technician/Intern

CVS Health
08.2017 - 08.2022
  • Developed a well-rounded employee skills, working for both the front store and pharmacy sectors of the business.
  • Performed medication outreach calls ensuring compliance, safety and monitoring.
  • Counted, measured, and compounded medications following standard procedures.

Education

Doctor of Pharmacy - Pharmacy

University of Rhode Island
Kingston, RI
05-2022

Skills

  • Patient education and counseling
  • Prescription verification
  • Workflow optimization
  • Pharmacy operations management
  • Training and mentoring
  • Immunizations
  • Medication therapy management
  • Insurance billing

Timeline

Pharmacy Manager

CVS Health
12.2022 - 12.2024

Staff Pharmacist

CVS Health
08.2022 - 12.2022

Pharmacy Technician/Intern

CVS Health
08.2017 - 08.2022

Doctor of Pharmacy - Pharmacy

University of Rhode Island
Dillon Moran