Ahmed Kyussuf
Shakopee,MN
Summary
Compassionate and dependable Behavioral Health Technician and Direct Support Professional with experience supporting individuals with behavioral, developmental, and mental health needs in residential settings. Skilled in crisis intervention, behavior management, trauma-informed care, de-escalation techniques, and implementing individualized support plans. Experienced in assisting with activities of daily living (ADLs), promoting independence, documenting client progress, safely transporting clients to appointments and community activities, and collaborating with multidisciplinary teams to deliver high-quality, person-centered care. Recognized for maintaining a safe therapeutic environment, building trusting relationships, and remaining calm and effective in high-pressure situations while ensuring the dignity, safety, and well-being of every client.
Overview
3
3
years of professional experience
Work History
Residential Counselor
Jobs House of Prosperity
Shakopee, MN
07.2025 - 06.2026
- Provided one-on-one support to high-behavior clients while maintaining a safe, respectful, and therapeutic environment.
- Implemented individualized behavior support plans and positive behavior intervention strategies.
- Used de-escalation and crisis intervention techniques to safely manage aggressive or challenging behaviors.
- Assisted clients with activities of daily living (ADLs), including personal hygiene, meal preparation, medication reminders, and community participation.
- Safely transported clients to medical appointments, therapy sessions, recreational activities, and community outings while ensuring their comfort and well-being.
- Maintained a clean driving record and followed all traffic laws and agency transportation policies to ensure safe client transportation.
- Accurately documented client behaviors, incidents, transportation logs, and daily progress notes in compliance with agency policies.
- Collaborated with supervisors, case managers, nurses, and multidisciplinary teams to support individualized care plans.
- Monitored clients for behavioral changes, responded appropriately to crises, and followed emergency and safety procedures.
- Built trusting relationships with clients by promoting independence, emotional regulation, communication skills, and positive social interactions.
Behavioral Health Technician
Carestay
Minneapolis, MN
04.2023 - 06.2025
- Provided direct care and one-on-one support to clients with behavioral, developmental, and mental health needs in a residential setting.
- Applied trauma-informed care, positive behavior support, and individualized treatment plans to improve client outcomes.
- Used crisis prevention, verbal de-escalation, and intervention techniques to safely manage aggressive and high-risk behaviors.
- Monitored clients’ mental, emotional, and physical well-being, reporting significant changes to the clinical team.
- Assisted clients with activities of daily living (ADLs), including personal hygiene, dressing, meal preparation, medication reminders, and housekeeping.
- Safely transported clients to medical appointments, therapy sessions, recreational activities, and community outings while ensuring their safety and comfort.
- Documented client behaviors, treatment progress, incident reports, and daily observations accurately and in compliance with agency policies.
- Collaborated with nurses, therapists, case managers, and other healthcare professionals to support individualized care plans.
- Promoted independent living skills, emotional regulation, social interaction, and community integration through structured activities and coaching.
- Maintained a safe, supportive, and therapeutic environment by following safety protocols, infection control practices, and emergency response procedures.
Education
Associate of Science - Information Technology
Minneapolis Community And Technical College
Minneapolis, MNCertificate of Completion - Minnesota Nurse Aide Training
North Metro Health Institute
Brooklyn Park, MN05.2025
Skills
- Crisis Intervention
- Behavior Management
- De-escalation Techniques
- Positive Behavior Support (PBS)
- Trauma-Informed Care
- Mental Health Support
- Client Observation & Monitoring
- Activities of Daily Living (ADL) Assistance
- Therapeutic Communication
- Behavioral Documentation
- Incident Reporting
- Medication Reminders & Observation
- Individualized Care Plan Implementation
- Community Integration & Life Skills Training
- Safe Client Transportation
- Conflict Resolution
- HIPAA Compliance & Confidentiality
- Team Collaboration & Multidisciplinary Coordination
Reference
Reference available upon request
Timeline
Residential Counselor
Jobs House of Prosperity
07.2025 - 06.2026
Behavioral Health Technician
Carestay
04.2023 - 06.2025
Associate of Science - Information Technology
Minneapolis Community And Technical College
Certificate of Completion - Minnesota Nurse Aide Training
North Metro Health Institute