Summary
Overview
Work History
Education
Skills
Personal Information
Hobbies and Interests
Languages
References
Timeline
Generic

Ahmed Mahmoud

Collegeville,PA

Summary

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training, and developing team members to drive profitability in a highly competitive environment.

Overview

12
12
years of professional experience

Work History

General Manager

GHM Properties
Horsham, PA
02.2021 - Current

· Provide strategic direction and leadership to all departments within the hotel.

· Oversee the day-to-day operations to ensure the smooth functioning of the hotel.

· Ensure high levels of customer satisfaction by maintaining quality standards and resolving guest issues promptly.

· Implement strategies to enhance guest experience and loyalty.

· Develop and manage budgets, forecasts, and financial plans to achieve revenue and profit targets.

· Control costs and expenses while maximizing revenue opportunities.

· Recruit, train, and supervise staff across various departments.

· Foster a positive work environment and ensure compliance with labor laws and regulations.

· Develop and implement sales and marketing strategies to attract new guests and retain existing ones.

· Collaborate with the sales team to drive revenue through corporate bookings, events, and partnerships.

· Maintain quality standards for guest services, cleanliness, and safety.

· Ensure compliance with health, safety, and sanitation regulations.

· Oversee maintenance and repairs of the property to ensure it remains in optimal condition.

· Implement sustainability initiatives to reduce environmental impact.

· Build and maintain positive relationships with vendors, suppliers, and local authorities.

· Collaborate with community stakeholders to promote the hotel and enhance its reputation.

· Monitor key performance indicators (KPIs) and analyze financial and operational data.

· Prepare reports for senior management and stakeholders.

· Develop and implement contingency plans to address emergencies and crises.

· Ensure staff are trained and equipped to handle various scenarios.

Safety Civil Engineer

Art Center Company for Contracting
01.2020 - 12.2020

· Develop, implement, and enforce safety protocols and procedures to ensure compliance with local regulations and industry standards.

· Conduct regular site inspections to identify potential hazards and ensure adherence to safety guidelines.

· Assess construction plans and identify potential safety risks.

· Develop risk mitigation strategies and recommend adjustments to construction methods or materials as needed.

· Provide safety training to construction personnel on topics such as proper equipment usage, hazard recognition, and emergency procedures.

· Conduct toolbox talks and safety meetings to promote awareness and best practices.

· Investigate accidents, near misses, and other safety incidents to determine root causes and prevent recurrence.

· Prepare incident reports and recommend corrective actions to prevent future accidents.

· Maintain accurate records of safety inspections, incidents, and training sessions.

· Ensure that all necessary permits and licenses are obtained and displayed as required by regulatory agencies.

· Develop emergency response plans and coordinate drills to ensure readiness for fires, natural disasters, and other emergencies.

· Establish communication protocols and evacuation procedures to safeguard workers and minimize disruption to construction activities.

· Monitor safety performance metrics and identify opportunities for improvement.

· Implement initiatives to enhance safety culture and encourage employee engagement in safety initiatives.

· Ensure compliance with environmental regulations related to construction activities, such as waste management and pollution prevention.

· Implement measures to minimize environmental impact and promote sustainable construction practices.

Business Development Engineer (Arabian Gulf Region)

Tensar (United Kingdom), CANAR Trading & Contracting (Kuwait)
04.2016 - 12.2019

· Conduct market research to identify business opportunities and potential clients in the Arabian Gulf region.

· Analyze market trends, competitor activities, and regulatory changes to inform business strategies.

· Cultivate and maintain relationships with existing and potential clients in Kuwait and other Gulf countries.

· Attend meetings, conferences, and networking events to promote company services and offerings.

· Prepare proposals, bids, and tender documents in response to client requirements and requests for proposals (RFPs).

· Negotiate contracts, pricing, and terms with clients to secure new business opportunities.

· Collaborate with internal teams, including engineering, sales, and marketing, to develop tailored solutions for clients.

· Coordinate project planning and implementation, ensuring alignment with client expectations and company objectives.

· Develop and implement strategies to expand the company's presence and market share in Kuwait and the Arabian Gulf region.

· Identify new business sectors or geographical areas for potential growth and investment.

· Ensure compliance with local laws, regulations, and licensing requirements in Kuwait and other Gulf countries.

· Stay updated on regulatory changes and advise internal stakeholders on compliance matters.

· Prepare regular reports on business development activities, including sales pipelines, client feedback, and market trends.

· Analyze performance metrics and key performance indicators (KPIs) to evaluate the effectiveness of business development initiatives.

· Coordinate travel logistics and arrangements for business trips to Kuwait and other Gulf countries as required.

· Represent the company professionally at industry events, trade shows, and client meetings in the region.

Trainee Site and Technical Office Engineer

Art Center Company for Contracting
09.2012 - 06.2015
  • Developed and maintained technical engineering documents, including drawings, specifications, and reports.
  • Drafted design layouts using computer-aided drafting software.
  • Created project plans and schedules for the completion of projects within established deadlines.
  • Assisted with the development of cost estimates for proposed projects.
  • Collaborated with vendors to ensure timely delivery of parts needed for production operations.

Trainee Site Engineer

Benaa for real estate development and investment
  • Assisted in the preparation of site plans, drawings and reports for construction projects.
  • Monitored progress onsite to ensure compliance with regulations and safety standards.
  • Conducted regular inspections of structures, equipment and materials to identify any issues or defects.

Education

Bachelor of Engineering - Construction and Structural Engineering

Arab Academy For Science And Technology
01-2015

PPL (Private Pilot License) - Aviation

Florida Flyers Flight Academy.
Saint Augustine, FL
01-2007

Skills

  • Hospitality Management
  • Guest satisfaction
  • Guest experiences
  • Revenue Generation
  • Marketing Management
  • Operations Management
  • Guest Relations
  • Brand Management
  • Hospitality
  • Property Management Systems
  • Outstanding communication skills
  • Reporting

Personal Information

  • Date of Birth: 12/03/1986
  • Driving License: Have and Valid

Hobbies and Interests

  • Sports
  • Motorbike Riding
  • Travelling
  • Extreme Sports

Languages

English
Full Professional
Arabic
Native/ Bilingual

References

References available upon request.

Timeline

General Manager

GHM Properties
02.2021 - Current

Safety Civil Engineer

Art Center Company for Contracting
01.2020 - 12.2020

Business Development Engineer (Arabian Gulf Region)

Tensar (United Kingdom), CANAR Trading & Contracting (Kuwait)
04.2016 - 12.2019

Trainee Site and Technical Office Engineer

Art Center Company for Contracting
09.2012 - 06.2015

Trainee Site Engineer

Benaa for real estate development and investment

Bachelor of Engineering - Construction and Structural Engineering

Arab Academy For Science And Technology

PPL (Private Pilot License) - Aviation

Florida Flyers Flight Academy.
Ahmed Mahmoud