Dan Curran
Collegeville,PA
Summary
Dynamic and energetic former lacrosse player, dedicated professional with a strong work ethic from both the University of Massachusetts Lowell and LA Fitness, where I enhanced customer satisfaction through effective communication and problem resolution. A confident public speaker and multitasking expert, I thrive in fast-paced environments, consistently delivering exceptional service while embracing learning opportunities.
Overview
1
1
year of professional experience
Work History
Desk Associate
LA Fitness
11.2025 - Current
- Assisted customers with inquiries and provided information on services offered.
- Managed front desk operations, ensuring smooth check-in and check-out processes.
- Handled phone calls and redirected to appropriate departments as needed.
- Maintained cleanliness and organization of the reception area for optimal customer experience.
- Resolved customer complaints promptly, improving overall satisfaction levels.
- Greeted guests entering and exiting facility.
Server
Server/Bartender at "The Boardroom"
05.2025 - Current
- Provided attentive service to guests, ensuring satisfaction throughout dining experience.
- Processed customer orders efficiently using POS system, minimizing wait times.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Maintained cleanliness and organization of dining area, contributing to positive guest ambiance.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Lacrosse Player
University of Massachusetts Lowell
08.2024 - 05.2025
- Played division one lacrosse
- Learned discipline, hard work, and time management skills
- Learned how to communicate efficiently under high pressure scenarios
- Efficiently balanced academics and athletics
- Help communicate properly with teammates and staff
- Maintained rigorous training schedule, promoting physical fitness and skill development among teammates.
- Demonstrated resilience by overcoming challenges and setbacks throughout competitive seasons.
Education
BBA - Finance, A Minor in Risk Management And Insurance
Saint Joseph's University
Philadelphia, PA05-2028
Skills
- Confident public speaker
- Strong memory
- Very friendly, outgoing, and easy to talk to
- Strong work ethic
- Multitasking proficiency
- Can take constructive criticism
Accomplishments
- Highest overall star rating and tip percentage over the summer being a server at a restaurant called the The Boardroom
- Division lacrosse player at University of Massachusetts Lowell
Timeline
Desk Associate
LA Fitness
11.2025 - Current
Server
Server/Bartender at "The Boardroom"
05.2025 - Current
Lacrosse Player
University of Massachusetts Lowell
08.2024 - 05.2025
BBA - Finance, A Minor in Risk Management And Insurance
Saint Joseph's University