Ahmed Morsy
Ronkonkoma,NY
Summary
- Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
- Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Member
Dunkin' Brands
Ronkonkoma, NY
05.2023 - Current
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Resolved customer complaints in a professional manner.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Brewed and served coffee and tea with preferred add-ins.
- Balanced cash drawers at the end of each shift.
- Assisted customers with locating merchandise within the store.
- Verified that all coupons were valid prior to processing them into the system.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Assisted with training new staff members on the company's policies and procedures.
- Handled returns and exchanges in accordance with established guidelines.
Education
Certified Phlebotomist - Phlebotomy
Northshore Career Traning Institute
Ronkonkoma, NY04-2023
Associate of Arts - Accounting
Suffolk County Community College
Selden, NYSkills
- FLUENT IN [Arabic] Native
- FLUENT IN [English]
- CUSTOMER SERVICE
Certification
- phlebotomy certification
Languages
Arabic
Native/ Bilingual
English
Professional
Timeline
Crew Member
Dunkin' Brands
05.2023 - Current
Certified Phlebotomist - Phlebotomy
Northshore Career Traning Institute
Associate of Arts - Accounting
Suffolk County Community College